Brandwatch CX

JULY 14, 2024

Discover the best social listening tools for 2024 that can help you gain valuable insights and improve your marketing strategy.

Tools 94

Tools Strategy Marketing 94

Forrester's Customer Insights

JULY 14, 2024

In a business environment that continually evolves, particularly with the rise of artificial intelligence, the old ways of crafting an IT strategy at your kitchen table on a Sunday afternoon are not just outdated but ineffective.

Strategy 57

Strategy Customers 57

DCX

JULY 14, 2024

Exclusive Content for Paid Subscribers of the DCX Newsletter Get 30 day free trial Weekly inspiration, education, and coaching for customer-obsessed leaders. Hey there, Welcome to this week's roundup of customer experience insights! This week, we're exploring how timeless human elements - connection, storytelling, and personalization - are being supercharged by modern technology to create better customer experiences.

Fashion 52

Fashion Customer Experience Management Touchpoint Customer Centricity 52

Forrester's Customer Insights

JULY 14, 2024

Australian and New Zealand business and technology professionals have vastly different priorities as their organizations strive for a return to sustainable growth.

Technology 36

Technology 36

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Retail