Crash Course: 11 Terrible Customer Experiences In Travel
Currency Alliance
JULY 24, 2018
Getting a passenger from A to B. Giving them somewhere to sleep. It seems so simple. But with so much riding on travel for your customer – the cost of bookings, the early-morning starts, the importance or the fun of their trip – it’s a sector primed like no other to stoke their rage when things go wrong. This was exemplified beautifully by Canadian folk musician Dave Carroll.
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