Remove Effort Score Remove Lifetime Customer Remove Return on Investment
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What Is the Customer Life Value & Why Your Call Center Should Focus On It!

NobelBiz

Customer lifetime value is a metric used in business to assess how much money a company can expect to generate from a client over the duration of their whole interactions or “lifetime”. Customer lifetime value estimates can be complicated due to variations in product type, price, frequency of purchase, and total buy volume.

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What Is the Customer Life Value & Why Your Call Center Should Focus On It!

NobelBiz

Customer lifetime value is a metric used in business to assess how much money a company can expect to generate from a client over the duration of their whole interactions or “lifetime”. Customer lifetime value estimates can be complicated due to variations in product type, price, frequency of purchase, and total buy volume.

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Sales skills every salesperson should master

LiveChat

Todd identified the sales skills in four different areas : personal, relational, professional and return on investment. If you love to sell, customers love you back. If you don’t like what you do, customers can see it, and they’re less likely to buy from you. Both attitudes are easily reflected in the sales scores.

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