NobelBiz

FEBRUARY 21, 2023

Customer lifetime value is a metric used in business to assess how much money a company can expect to generate from a client over the duration of their whole interactions or “lifetime”. Customer lifetime value estimates can be complicated due to variations in product type, price, frequency of purchase, and total buy volume.

Call Center 52

Call Center Effort Score Net Promoter Score Consumers 52

NobelBiz

FEBRUARY 15, 2023

Customer lifetime value is a metric used in business to assess how much money a company can expect to generate from a client over the duration of their whole interactions or “lifetime”. Customer lifetime value estimates can be complicated due to variations in product type, price, frequency of purchase, and total buy volume.

Call Center 52

Call Center Effort Score Net Promoter Score Consumers 52

LiveChat

OCTOBER 5, 2015

Todd identified the sales skills in four different areas : personal, relational, professional and return on investment. If you love to sell, customers love you back. If you don’t like what you do, customers can see it, and they’re less likely to buy from you. Both attitudes are easily reflected in the sales scores.

Sales 28

Sales Return on Investment Effort Score Lifetime Customer 28