The Future of Debt Collection Agencies: Contact Center Technology and Customer-Centric Strategies
NobelBiz
APRIL 23, 2024
This includes the amount owed, the origin of the debt, and any previous collection efforts. Reporting to Credit Bureaus : If the debtor fails to respond or pay, the agency may report the delinquency to credit bureaus, which can negatively affect the debtor’s credit score and impact their ability to obtain future credit.
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