Lithium

OCTOBER 12, 2022

The idea was that if you added some version of gamification and the proper motivation to community users, the digital community would outperform most of its competitors. Gamification floats through various strategies and online communities, but what exactly is gamification in the context of digital communities?

Gamification 52

Gamification Entertainment Video System 52

Merkle

MARCH 10, 2022

We’re living in a pandemic, stuck in a routine, yearning for distraction, looking to be entertained. Let’s be honest. Lately, every day can feel like Groundhog’s Day. But what if your brand could give its audience a chance to win something, right on the spot, from the convenience of a smartphone?

Gamification 52

Gamification Entertainment Brands Engagement 52

TechSee

JUNE 25, 2019

AI-based training tools such as gamification, visual assistance and self-monitoring, cut down on agent onboarding time and ensure agents are fully engaged from day one. Gamification. Gamification can be an immersive, exciting experience that engages and motivates agents.

Technology 122

Technology Customer Service Contact Center Omni-Channel 122

Win the Customer

JUNE 23, 2015

In the work environment, gamification may be employed as a training tool or employee morale initiative and in turn, improve customer service experiences.

Gamification 52

Gamification Technology Customer Experience Entertainment 52

Lithium

FEBRUARY 28, 2023

Brands, opportunities and partnerships are ripe across this ever-growing ecosystem — many organizations are currently building out similar and novel virtual experiences for work, commerce, entertainment and more, across a spectrum of centralized and decentralized systems.

Social Media 93

Social Media Gamification Fashion Entertainment 93

CSM Magazine

NOVEMBER 3, 2023

The Importance of Customer Satisfaction in Sport Betting Customers are largely accustomed to receiving high levels of support while engaging with an extensive variety of online entertainment and retail industries and countless other online businesses.

Sports 52

Sports Customer Satisfaction Gamification Strategy 52

Optimove

SEPTEMBER 16, 2024

Implement gamification and loyalty programs for deeper player engagement. Loyalty Programs and Gamification European lotteries have embraced loyalty programs and gamification to deepen player engagement. By embracing technology, personalization, gamification, and responsible gaming, U.S. lotteries can learn: U.S.

Gamification 52

Gamification Marketing Loyalty Programs Social Media 52

BirdEye

DECEMBER 8, 2022

Create entertaining content that will resonate with your followers. Without having to scroll down a page or read thousands of words, viewers can find what they’re looking for in a quick, helpful, or entertaining video in just a few minutes. How to use them: Create a business page. Start groups to boost your community.

Social Media 98

Social Media Brands Video Entertainment 98

Playvox

SEPTEMBER 2, 2022

But also try other tactics like gamification — for training or just for fun. for entertaining activities like a trivia challenge, and for work-related training, you can use a motivation solution that offers leaderboards and badges to encourage healthy competition. You can use a tool like Kahoot!

Contact Center 70

Contact Center Management Policies Gamification 70

SurveySensum

SEPTEMBER 21, 2023

Use Gamification To Keep Your Customers Invested The strategy of gamification is indeed a game changer to keep your customers hooked. Gamification offers that extra layer of engagement, making them feel valued and entertained. They transform the travel experience by gamification.

Customer Retention 52

Customer Retention Strategy Gamification Loyalty Programs 52

CSM Magazine

SEPTEMBER 8, 2023

Gamification is like the sprinkle of excitement atop the cake of shopping. Besides the evident entertainment value, interactive content plays another vital role—it’s a treasure trove of insights. Thus, by understanding individual needs and preferences, companies can build lasting relationships with their customers.

Loyalty 52

Loyalty Engagement Customer Engagement Omni-Channel 52

CSM Magazine

AUGUST 4, 2023

Gamify Your Experience Over recent years, gamification has gained increasing popularity due to its dual capability of engaging users while delivering educational value. Thus, it is essential to capitalize on review sites such as Yelp! and Google+ Local to showcase these positive testimonials and build a robust reputation in the market.

Customer Engagement 52

Customer Engagement Engagement Social Media Loyalty Programs 52

Lithium

JUNE 7, 2022

Maximize your presence on the world’s fastest growing digital entertainment platform. TikTok Analytics Tipsheet Hear from our Strategic Services team about how to measure success on this unique channel.

Self Service 10

Self Service Social Media Roadmap Gamification 10

LiveChat

JANUARY 23, 2020

One way to do this is by introducing gamification into your community, with the most active members gaining upgrades on their current plans of your product, for example. As technology developed, people were bombarded with more and more new forms of entertainment, which made it difficult for LEGO to keep up with.

Brands 69

Brands Gamification Groups Feedback 69

CXApp

AUGUST 21, 2018

Fun and Competition Finally, we have the real entertaining portion of the employee experience. Or, skip that and go straight for gamification -- which makes the working environment more playful. 70 percent of the Forbes Global 2000 companies will deploy gamification strategies to help increase engagement, retention, and revenues.

Customer Experience 40

Customer Experience Gamification Employee Experience Social Media 40

Currency Alliance

JUNE 19, 2019

Gamification and personalization have come on leaps and bounds in loyalty to supplement points and rewards. The prize Turkcell won was for “Best Use of Gamification in Loyalty” – and it was certainly fun; customers could unlock surprises such as free data and minutes by visiting spots on a map. This is a huge problem for the consumer.

Loyalty 49

Loyalty Loyalty Programs Gamification Airlines 49

DCX

SEPTEMBER 15, 2024

New skill requirements : CX teams may need to learn virtual design and gamification to create engaging experiences. Brand consistency : Keeping brand experiences consistent across traditional and metaverse platforms is key.

e-support 52

e-support Healthcare Customer Journeys Roadmap 52

DCX

SEPTEMBER 15, 2024

New skill requirements : CX teams may need to learn virtual design and gamification to create engaging experiences. Brand consistency : Keeping brand experiences consistent across traditional and metaverse platforms is key.

e-support 52

e-support Healthcare Customer Journeys Roadmap 52

SurveySparrow

JULY 20, 2021

A survey design that entertains its responders is very likely to succeed. So, through means like chat surveys, gamification features, and more, you can keep your customers hooked. So, folks, always remember to send out your follow-up surveys! This way, you can get at least some of your non-responders to answer it. Make it Fun.

Guidelines 52

Guidelines Examples Survey Gamification 52

SurveySparrow

JULY 20, 2021

A survey design that entertains its responders is very likely to succeed. So, through means like chat surveys, gamification features, and more, you can keep your customers hooked. So, folks, always remember to send out your follow-up surveys! This way, you can get at least some of your non-responders to answer it. Make it Fun.

Guidelines 52

Guidelines Survey Examples Gamification 52

Currency Alliance

MAY 20, 2024

That would include partners in categories such as utilities, telcos, fashion retailers, pharmacies, grocery stores, mechanical services, construction/remodelling products and services, food and beverage, entertainment, etc., as well as travel.

Banking 52

Banking Loyalty Loyalty Programs Ecommerce 52

SurveySensum

JULY 14, 2020

James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle. He currently works as Industry Director for Gaming, Media, Entertainment & Software at Oracle within their CX Intelligence Platform business. LinkedIn : [link]. Website : [link]. based AIM stock listed company. Linkedin : [link] /.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

LiveChat

JANUARY 23, 2020

One way to do this is by introducing gamification into your community, with the most active members gaining upgrades on their current plans of your product, for example. As technology developed, people were bombarded with more and more new forms of entertainment, which made it difficult for LEGO to keep up with.

Brands 28

Brands Gamification Groups Feedback 28

Maru Group

MARCH 3, 2025

Meanwhile, theres a second group who cite a desire to purposefully prioritise quality time with family and friends in the comfort of their own home at this time of year, and as such they were actively looking for offers associated with entertainment, games and food delivery to optimise that sociable time.

Consumers 52

Consumers Entertainment Gamification Comparison 52