9 Strategies to Improve Customer Retention Rate in 2023
SurveySensum
SEPTEMBER 21, 2023
In contrast, Company B chose to focus on retaining its existing customer base by introducing loyalty programs. Empower Your Team: Equip customer service reps with friendliness, knowledge, and genuine helpfulness. Master Omnichannel Support: Engage customers through email, chat, and social media, meeting them on their terms.
Let's personalize your content