ECXO

SEPTEMBER 15, 2022

The European Customer Experience Organization – Upcoming Events, Research, and Activities for You. Subscribe to the Open Access CX Professional Business Network hand for this fantastic event. Do you want more events with partners or sponsored? Update Public Newsletter for future ECXO.org Members. How are you? Stay tuned!

Customer Experience 207

Customer Experience Leadership Feedback Survey 207

AWS Machine Learning

JULY 8, 2024

To elevate the event experience and streamline the management of their global AWS DeepRacer series, Eviden adopted the open source AWS DeepRacer Event Manager (DREM) solution. In this post, we discuss the benefits of DREM and the experience for racers, event staff, and spectators.

Management 112

Management Policies System Technology 112

Adrian Swinscoe

NOVEMBER 13, 2024

I’ve followed HubSpot’s progress over the years from them pioneering the inbound marketing space over 15 years ago to where they are now a provider of […] The post Unlocking Growth: Key Insights from HubSpot’s GROW Europe 2024 Event first appeared on Adrian Swinscoe.

Marketing 59

Marketing Customer Journeys Customer Retention Customer Centricity 59

Uplight

OCTOBER 4, 2024

Cooler weather is here, and the energy events season is in full swing. We hope to connect with you this fall at one of these upcoming events. Connect with us in Denver Read More The post Catch Uplight at Industry Events This Fall! appeared first on Uplight.

Industry 52

Industry Connections 52

Kerry Bodine

MAY 10, 2021

On Wednesday, May 19, I’ll be joining forces with my friend and former Forrester colleague Megan Burns at Medallia’s Experience 21 event. Register now for this free event ! The post Join me at Medallia’s Experience 21 Event appeared first on Bodine & Co.

Engagement 156

Engagement Customer Experience Conference Resources 156

GetFeedback

MAY 13, 2019

The big event your team spent months planning for has finally come to a close, and it was a success. The only way to know for sure how well your event went is by sending out post-event surveys to attendees. In this post, we’ll share the best times to send a post-event survey to encourage a high number of responses. .

Survey 268

Survey Social Media Tips Feedback 268

InMoment XI

SEPTEMBER 26, 2019

EXPERIENCE FORUM 2019 NYC Whether your focus is customer, employee, or patient experience, join us for this action-packed event. This one-day free event is hosted in New York, designed to deliver best practices, inspiring idea exchanges, case studies, and expertise from top thought leaders and practitioners of experience management programs.

Management 275

Management Case Study Study Customer Experience 275

GetFeedback

NOVEMBER 20, 2018

Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Over half of marketers use real-time marketing tactics to promote and gauge events. Let’s get started.

Conference 199

Conference Survey Tips Feedback 199

GetFeedback

JANUARY 6, 2020

Event and conference surveys are a great way to capture attendee feedback after the big day is over. Here are 10 quick tips on sending post-event surveys.

Tips 195

Tips Feedback Conference Survey 195

Heart of the Customer

SEPTEMBER 16, 2022

The post The CX Event You Don’t Want to Miss appeared first on Heart of the Customer. Back then, I had no idea my curiosity would lead to a massive two-year research undertaking involving hundreds of hours of interviews with CX professionals and hundreds more survey […].

Survey 148

Survey Conference B2B Customers 148

Kerry Bodine

JULY 21, 2020

While some in-person customer experience conferences in parts of the world less affected by the pandemic seem to be moving forward for fall 2020, there’s no clear indication of when the global events industry will get back to some kind of new normal. Use this list of online CX events to get started — no matter where you are in the world!

Customer Experience 177

Customer Experience Conference Course Training 177

GetFeedback

APRIL 15, 2019

There’s a lot that goes into planning an event, and I’m pretty sure that event survey questions are not at the top of your list. Good event marketing is about more than simply hosting a conference or fundraiser. You can do this by presenting your event survey questions in three stages : Before the event (Pre-event surveys).

Survey 207

Survey Transportation Conference Hotels 207

Doing CX Right

FEBRUARY 3, 2023

Get Golden Ticket To invite-only Customer Experience Event covering airfare, hotel and event costs. The post Golden Ticket to Customer Experience Event appeared first on Doing CX Right. Only for DoingCXRight subscribers this week. Learn details and register for drawing by Feb 9.

Customer Experience 98

Customer Experience Hotels Customers Customer Service 98

GetFeedback

JANUARY 2, 2020

Planning and executing an event takes major time and money. The right conference and event survey questions help you deliver.

Conference 195

Conference Survey 195

Doing CX Right

JULY 7, 2023

Get Golden Ticket To invite-only Customer Experience Event covering airfare, hotel and event costs. The post Golden Ticket to Customer Experience Event July 2023 appeared first on Doing CX Right. Only for DoingCXRight subscribers this week. Learn details and register for drawing ony July 10.

Customer Experience 97

Customer Experience Hotels Customers Customer Service 97

Brandwatch CX

DECEMBER 20, 2023

Running an event? Having a Twitter hashtag as part of your event marketing can be a great way to drum up interest before, during and after the occasion. Here are some tips for choosing and utilising an event hashtag that will be a success: 1. Obviously, a relevant word is better than something seemingly unrelated to the event.

Tips 96

Tips Marketing Engagement How To 96

CSM Magazine

FEBRUARY 12, 2024

Corporate events serve as a powerful platform for networking, brand promotion, and industry engagement. To host an event that not only stands out but also resonates within your industry requires careful planning, innovation, and attention to detail. Careful tracking of these objectives will also facilitate post-event analysis.

Industry 95

Industry Tips Entertainment Transportation 95

SurveySensum

OCTOBER 16, 2023

You successfully organized your event! Post-event feedback is like a report card for your event and an inside glimpse into the minds of your audience post-event. It is critical to understand the strengths and weaknesses of the event you organized, and also what the audience liked and disliked. Congratulations!

Feedback 52

Feedback Social Media Survey Analysis 52

2020 Research

SEPTEMBER 19, 2024

Iselin, NJ—September 16, 2024 Sago ( formerly Schlesinger Group ), a trusted leader in market research, is set to host Sago Vision ’25, a forward-thinking virtual event poised to unveil innovative insights and opportunities in the market research landscape. The all-day event, taking place October 1, 2024, from 10:00 a.m.

Innovation 52

Innovation Groups Customer Centricity Trends 52

Brandwatch CX

DECEMBER 20, 2023

Running an event? Having a Twitter hashtag as part of your event marketing can be a great way to drum up interest before, during and after the occasion. Here are some tips for choosing and utilising an event hashtag that will be a success: 1. Obviously, a relevant word is better than something seemingly unrelated to the event.

Tips 90

Tips Marketing Engagement How To 90

Optimove

JULY 6, 2020

Events and Conferences. Optimove created PostFunnel Events Series to give the growing B2C CRM community a home and to facilitating insightful conversations about Relationship Marketing (while munching on great food). Upcoming Events. The post Events appeared first on Optimove. Calendar and more info here. Meet Us There.

Sports 90

Sports B2C Travel Conference 90

SurveySparrow

JUNE 28, 2024

But planning for an event is incredibly stressful, and it can quickly become overwhelming; regardless of your experience, contacts or your team’s size. Event registration tools can help you save time by automating some of the most crucial parts of this process. Paid + Free Event Registration Platforms 1. per ticket sold.

Tools 52

Tools Multi-Channel Analytics Social Media 52

Forrester's Customer Insights

JULY 8, 2024

Over the past four years, marketers have navigated unprecedented change in the B2B event sector as first the pandemic and then inflation impacted their plans.

B2B 61

B2B Trends Survey Marketing 61

eGain Blogs

NOVEMBER 12, 2021

We will be at Booth #241 at the Solutions Expo and will be hosting multiple eGain events at the conference. For more details, visit eGain Events. The post Customer Experience Events, Fall 2021 appeared first on eGain. CCW Customer Contact Week 2021. December 13-16, 2021 | Caesars Forum, Las Vegas | In-Person. See you soon!

Customer Experience 98

Customer Experience Self Service Conference Contact Center 98

Joe Rawlinson

OCTOBER 20, 2022

And a dedicated event management integrated ticketing system helps you keep the event in sync throughout the process as a central hub that can control various aspects of the event and provide directions and everything needed in one place. . All of which should be essential aspects of your event marketing strategy.

Conference 78

Conference Strategy Sales Social Media 78

Blueshift

OCTOBER 1, 2021

For those of us at Blueshift, it also means a ton of valuable marketing insights from the events and webinars we hosted, attended, or participated in over the past month. The post September Event and Webinar Recap appeared first on Blueshift. For many of us, that means colorful leaves, pumpkins, corn mazes, and s'mores.

Marketing 98

Marketing 98

CSM Magazine

JUNE 27, 2023

Businesses and groups may now use events to interact with their target audience, build brand recognition, and leave a lasting impression. By utilising the expertise of event management services , businesses can make sure that their essence is seamlessly woven into every aspect of the day, from the first invitation to the follow-up.

Brands 52

Brands Management Social Media Gamification 52

GetFeedback

APRIL 15, 2019

Building the perfect event requires careful planning and research. To do so, you must engage your participants with well-thought-out event survey questions.

Survey 150

Survey Engagement 150

Kustomer

MARCH 31, 2022

We are excited to announce that Kustomer will be taking the stage at Meta’s inaugural business messaging event, Conversations , on Thursday, May 19, 2022. The event will showcase content for businesses, developers and partners interested in building better and faster experiences on the most popular messaging platforms.

Connections 98

Connections Consumers Loyalty Customer Expectations 98

Zonka Feedback

JULY 31, 2024

This blog dives into the top CX events in the United States, perfect for CXOs and CEOs seeking to refine their strategies. The world of customer experience is ever-evolving, and staying ahead requires more than just understanding trends—it demands active engagement with the leading minds in the industry. Imagine your last pivotal decision.

Conference 59

Conference Customer Experience Trends Industry 59