Optimove

MARCH 20, 2025

From gamification and AI-driven personalization to unlocking the full potential of Optimoves platform, attendees walked away with the tools and strategies to future-proof their marketing and embrace Positionless execution. Thanks to all speakers, attendees, and partners for making Optimove Connect 2025 an unforgettable event!

Connections 52

Connections Gamification Marketing CRM 52

CSM Magazine

OCTOBER 21, 2024

Technology: Your Wingman, Not the Main Event Technology can enhance the experience, but it shouldn’t be the experience. User-Friendly Loyalty Programs Nobody needs another loyalty card that sits gathering dust at the bottom of a wallet. A great rewards program is intuitive, easy to join, and worth the effort.

Retail 52

Retail Engagement Customer Experience Tips 52

ECXO

JANUARY 30, 2024

Memory Formation: The amygdala also plays a crucial role in the formation and storage of memories associated with emotional events, a process known as emotional memory. Reward Programs: The anticipation of rewards can stimulate the amygdala. Gamification: Incorporate elements of gaming into your marketing strategy.

Rewards Programs 156

Rewards Programs Loyalty Brands Connections 156

SurveySensum

JULY 9, 2024

Through consistent customer experience, engaging programs, and establishing a sense of community, the coffee giant has created a streamlined experience for customers which they keep coming back to. Their retention strategy includes different reward programs, customized menus, personalized recommendations and offers, and many more.

NPS 52

NPS Loyalty Loyalty Programs Effort Score 52

SurveySensum

JULY 19, 2023

Create Engaging Reward Programs Leverage the Power of Virtual Reality (VR) Surprise Them With Pop-up Shops Be Socially Responsible Surprise and Delight! Organize Engaging In-store Events Some retailers organize special events to enhance the customer experience.

Retail 40

Retail Examples Customer Experience Social Media 40

ProProfs Chat

AUGUST 6, 2021

Key features of Fond are: Employees can easily use the employee rewards program to send points to each other. Reward your employees with attractive gift cards, company-branded swag, charitable donations, and so on. Boost employee engagement with gamification, rewards, points, badges, social praise, and so on.

Employee Engagement 98

Employee Engagement Software Tools Engagement 98

Magellan Solutions

JULY 12, 2021

Rewards program. Gamification is a term that refers to the addition of major gaming features to regular activities. . Call centers in the Philippines commonly find other fun activities for their employees to take part in, aside from your usual annual holiday events, summer trips, and team building trips.

Call Center 52

Call Center Industry Contact Center Study 52