Oracle

NOVEMBER 16, 2020

The finalists for the “ Upshot Award for Best Demonstrated ROI in Sales ” represent multiple industries with different routes to success — but there’s one thing they all have in common: They put Oracle CX applications front-and-center to achieve the kind of ROI that would make them stand-out in their respective industries.

ROI 40

ROI Sales Ecommerce Comparison 40

Beyond Philosophy

DECEMBER 16, 2021

If your digital experience isn’t quite ready for this role in the sales cycle, you should get it there. . I heard an excellent success story about the digital transformation of a formerly analog experience at a recent CX Network Live event. To register for the next CX Network Live event, please click here.

ROI 78

ROI How To Sales Leadership 78

eglobalis

JULY 31, 2024

Tools that offer clear ROI through improved customer engagement and retention, such as AI-driven analytics platforms, are crucial in this environment. Juniper Networks (NAM) Juniper Networks utilizes a comprehensive MarTech stack for content management, event marketing, and advertising.

Customer Experience 323

Customer Experience Social Media Analytics Chatbots 323

SurveySensum

SEPTEMBER 8, 2023

Host Exclusive Events: Organize events or webinars exclusively for your advocates. Cross-functional Collaboration Between Teams: Create clear communication between different departments, such as customer support, product development, sales, etc. Different teams need to work together to address customer feedback comprehensively.

NPS 52

NPS ROI Social Media Effort Score 52

SurveySparrow

JANUARY 21, 2023

Have you participated in school sport events? Tell us your current personal bests in various events. When you are selecting a survey tool, ensure they have video surveys that increase the ROI and survey experience. With the perfect use of the survey, SPB Web Solutions witnessed a 30% boost in sales-qualified prospects.

Sports 52

Sports Survey Entertainment Video 52

Totango

NOVEMBER 19, 2019

Enterprises invest time and money delivering value to customers, and ROI returns often come in the form of recurring revenue from renewals and upsells. ROI is now an outcome of the customer experience, and the best way to boost customer success ROI is to streamline those efforts using targeted best practices. .

ROI 64

ROI Customer Success How To Customer Centricity 64

Middlesex Consulting

JULY 23, 2017

” Conversion of some balance sheet investment into a period Operating Expense [OpEx]; increases ROI (e.g., Profit mar gins, over contracted period, are potentially higher than that of product sales margins; if the configuration and price of the contract is well designed. Sales events during the equipment life cycle.

B2B 60

B2B Sales e-support Leadership 60

InMoment XI

JULY 1, 2024

From a cost and ROI perspective, the impact and benefits of predictive analytics in customer experience management cannot be ignored. Put simply: it involves analyzing current and historical data to make predictions about future events or trends. It’s an opportunity that your company can capitalize on today.

Analytics 195

Analytics Data Effort Score Social Media 195

BirdEye

MAY 8, 2023

Sales prospecting is vital for any business that wants to continuously grow its pipeline. Today, businesses use all kinds of channels and sales prospecting tools to generate leads and convert them into customers. Table of contents What is sales prospecting? Why is prospecting important? Why is prospecting important?

Sales 52

Sales Tips Strategy Social Media 52

Optimove

AUGUST 30, 2022

Driven by changing consumer habits – the recent pandemic being the biggest driver – today, over 70% of mCommerce sales are made on a mobile device. What do you need to do next to make Black Friday 2022 one of your most profitable events of the year? Start retargeting efforts long before the event.

Sales 52

Sales How To Comparison Social Media 52

Integrity Solutions

MAY 24, 2023

What Is Sales Training? Sales Training – at its heart – should be about learning to uncover and identify customer needs, thus creating value and providing service. Successful sales people know is about doing something for the customer – not to the customer.

Training 52

Training Sales Culture Management 52

Gravy Analytics

AUGUST 12, 2019

You get impressions, but few to no clicks, foot traffic, or attributable sales. Unlike traditional ad targeting, which relies on online behavior data, location-based advertising audiences are based on real-world event and location attendance, making them more accurate. You create an ad and deliver it to your target audience.

Advertising 60

Advertising ROI Consumers Data 60

ProProfs Chat

APRIL 25, 2019

As an eCommerce entrepreneur, it’s not always easy to select the right tools that are decisive and provide a promising ROI. Here is a list of top tools that can help you boost conversion rate and improve your ROI. You can set custom events to capture and analyze almost every user interaction on your site and social media handles.

Ecommerce 75

Ecommerce ROI Tools Analytics 75

Oracle

OCTOBER 12, 2020

When reviewing the submissions for the prestigious Upshot Award for Best Demonstrated ROI in Marketing , one thing is utterly clear — each finalist had to think outside the box and use a data-driven mindset to achieve success. Let’s take a look at the Upshot Award finalists’ best practices on ways to achieve ROI in marketing.

ROI 52

ROI Marketing Sales B2B 52

Lithium

SEPTEMBER 7, 2022

Digital customer care can meet and exceed your original ROI projects in several ways. To get to the bottom of the best ways to use and prove the ROI of Khoros Care, we sat down with Khoros product marketing expert and software engineer Josh Snider to get an expert opinion on the best and worst ways to use Khoros Care.

ROI 52

ROI Social Media Effort Score Chatbots 52

Totango

NOVEMBER 19, 2019

Enterprises invest time and money delivering value to customers, and ROI returns often come in the form of recurring revenue from renewals and upsells. ROI is now an outcome of the customer experience, and the best way to boost customer success ROI is to streamline those efforts using targeted best practices. .

ROI 48

ROI Customer Success How To Customer Centricity 48

InMoment XI

MARCH 25, 2024

From a cost and ROI perspective, the impact and benefits of predictive analytics in customer experience management cannot be ignored. Put simply: it involves analyzing current and historical data to make predictions about future events or trends. Prioritize sales efforts. Reduce sales cycle length.

Analytics 195

Analytics Examples Customer Experience Effort Score 195

InMoment XI

OCTOBER 10, 2024

92% of marketers are concerned about the ROI of social media to one extent or the other. This makes it extremely crucial to the success of your business social media management initiatives to be able to track the performance of social and how they relate to customer experience ROI and overall business objectives.

Social Media 195

Social Media Management Tips Multi-Channel 195

SurveySparrow

SEPTEMBER 21, 2020

And in this blog, we’ll discuss how online surveys increase ROI. And, what’s more rewarding is the fact that online surveys can increase your business ROI like never before. By the end of the article you’ll learn how to gain lifetime leads with high ROI, that too without investing huge sums of money or time.

ROI 45

ROI Survey Return on Investment Social Media 45

BirdEye

MARCH 29, 2024

Utilizing these networks can significantly enhance your marketing ROI by targeting a more relevant audience. Here are a few tactics to help you get the most from your time on Zillow Premier Agent: Fully complete your profile, including past sales and client reviews, to build credibility.

Social Media 59

Social Media Tips Sales Advertising 59

BirdEye

OCTOBER 31, 2023

Many businesses have grown and seen better ROI thanks to Facebook’s precise targeting capabilities. Facebook allows advertisers to target six major goals when boosting a post or launching a campaign: awareness, traffic, engagement, leads, app promotion, and sales. But when should you opt for a boost post over an ad?

Social Media 111

Social Media Advertising Video ROI 111

PK

JULY 25, 2019

One way to do that is through meaningful events that overdeliver on value. Events have the potential to be a highlight in your customer journey and communicate your brand values in a memorable way. Events can give your customers another reason to visit and keep coming back while spreading the word. Apple: Today at Apple.

Retail 49

Retail Loyalty Fashion ROI 49

VDS

AUGUST 26, 2024

In this article, we’ll share our approach and explain why having the right partner is crucial for maximizing your return on investment (ROI) in a cloud contact center. We focus on the details that matter to your business and stick with you long after the sale. We’re your guide to a better contact center experience.

Contact Center 52

Contact Center Return on Investment ROI Roadmap 52

BirdEye

MAY 3, 2023

You can leverage social media to: Share educational content with your audience Promote brand identity and build a loyal following Interact with your customers Build online communities Boost visibility for your brand’s upcoming product launches, events, discount campaigns, and more.

Marketing 98

Marketing B2C Social Media Multi-Channel 98

Optimove

JUNE 18, 2024

Geofencing enables businesses to define virtual boundaries around physical locations, such as stores or events. 3 – Improve ROI and Conversion Rates Geofencing and beaconing technologies offer a precise and targeted approach to marketing. That’s the essence of personalized proximity messaging through geofencing and beaconing.

Marketing 52

Marketing Return on Investment ROI Connections 52

InMoment XI

FEBRUARY 2, 2024

On Thursday, January 25th, we hosted the “Changing The Game” event in Austin, TX—a crucible for innovative ideas and game-changing strategies to address the consumer market in 2024 and beyond. In the rapidly changing consumer market, the highest customer-rated Integrated CX company, InMoment, took a bold and proactive approach.

Hospitality 195

Hospitality Call Center Retail NPS 195

Oracle

SEPTEMBER 19, 2018

Here are 5 of the upcoming, must-see sales-focused sessions. You can also view the full sales session catalog here. General Session: The Latest CX Innovations for Sales. What does the future hold for sales professionals? Your Roadmap of the Future for Sales and Service. Ready to register for Oracle OpenWorld today?

Sales 49

Sales Roadmap Loyalty Chatbots 49

Grade.us

APRIL 17, 2018

It's demonstrating the ROI of online review management. Ignoring the ROI of online review management means you'll lose. When it comes to demonstrating the ROI of online review management, you can make a case for the obvious. How exactly do you go about determining or proving the ROI of online review management services?

ROI 55

ROI Management How To Touchpoint 55

Experience Investigators by 360Connext

FEBRUARY 9, 2021

Customer-focused employees across marketing, sales, HR, and other departments want to know if new CX initiatives are worth pushing for. The Three Areas of ROI. This often gets translated into the following business text: SALES! MORE SALES! This means more revenue without more sales or more customers. Absurd, right?

Customer Experience 261

Customer Experience Effort Score Net Promoter Score Culture 261

Storyminers

JULY 8, 2020

Collaborating with over 11 speakers for over 240 minutes from across the world we delivered our very first global virtual event! You will learn about 2 transformation tools from our takeaway toolbox (‘DDIs’ & ‘ROIs’) and will be using them within 24 hours to get immediate results. Does having good ‘habits’ get you results?

Competitive Advantage 162

Competitive Advantage Culture ROI Customer Centricity 162

Gainsight

AUGUST 4, 2020

Tell me if you’ve heard this one before: Customer spends months explaining their goals and desired outcomes to a sales rep. Sales rep closes the deal. Of course, all of those terms are anachronistic: There is no pre-sales versus post-sales – it’s all a continuous cycle. Ring the gong!

Sales 52

Sales Customer Success ROI CRM 52

Optimove

JULY 16, 2024

Identifying and excluding low-value, costly customers allows brands to focus on those who drive long-term value, resulting in higher ROI and more efficient use of marketing resources. They only come alive for big discounts and sales and aren’t profitable over time.

Customers 64

Customers ROI Resources Loyalty 64

BirdEye

MARCH 4, 2024

A drip campaign, or drip marketing, is a powerful technique for brands to nurture leads, retain customers, and increase repeat sales. Nurture cold leads by positioning your brand as a trusted advisor rather than pushing for an immediate sale. Event promotion Do you have a big event around the corner?

Marketing 111

Marketing How To Multi-Channel Tips 111

Experience Investigators by 360Connext

OCTOBER 2, 2014

Even during the recession years of 2007-2012, customer experience leaders averaged double-digit gain in stock performance , besting customer experience laggards by an impressive margin, according to The Watermark Consulting Customer Experience ROI Study. There will be many online and in-person events, so everyone can celebrate!

Customer Experience 297

Customer Experience Social Media Customer Experience Professionals Consulting 297

BirdEye

APRIL 18, 2023

These ad campaigns are necessary to build brand awareness, generate leads, drive traffic to your physical location, and increase sales. However, once you work through the growing pains, you can see a solid return on your investment (ROI). It’s one method that can provide a good ROI without having to drain your budget.

Advertising 98

Advertising Social Media ROI Strategy 98

BirdEye

MAY 10, 2023

Email marketing has an ROI of $36 for every $1 spent. Influencer marketing is a proven strategy that can raise brand awareness and drive sales. Instagram and YouTube are some of the best platforms to find well-connected influencers who can help you engage audiences and generate sales. Use a CTA to encourage customers to engage.

Examples 98

Examples Strategy Tips Marketing 98

ClientSuccess

NOVEMBER 22, 2022

As marketers, you’re always looking for new and innovative ways to drive value and ROI for your brand. You might consider combining your marketing, sales, and customer success teams into a single “Revenue Team” This approach may increase sales significantly and involve more customers in your marketing initiatives.

Customer Success 69

Customer Success Strategy Marketing Social Media 69