CSM Magazine

OCTOBER 30, 2024

In today’s competitive market, providing exceptional customer service over the phone is more important than ever. Telesales representatives are often the first point of contact between a company and its customers, making it crucial to leave a positive impression.

Tips 52

Tips Customer Service Customer Experience CRM 52

Comm100

JUNE 30, 2016

Luckily, there is a large number of customer service training programs, both on-site and online, that can help you train your team and enable them with vital customer service skills. Customer Service Training by ALISON. Customer Service by Vision2Learn. Cost: Free. Duration: 9 or 11 weeks.

Customer Service Training 186

Customer Service Training Course Training Customer Service 186

TechSee

FEBRUARY 23, 2021

However, training new technicians presents a logistical challenge to service providers. Holding a training seminar for all company technicians is not only costly but also impractical. The technician is then visually guided to resolution with step-by-step instructions in the form of interactive, annotated images.

Self Service 109

Self Service Contact Center Exceptional Customer Service Wireless 109

Myra Golden

JUNE 1, 2015

How to Lose a Customer Over 8 Dimes . Myra Golden Seminars offers engaging, cutting-edge classroom and online customer service training based on the work of Myra Golden. Our flagship program is comprised of 50 online training modules with video, interactivity, downloadable handouts, and quizzes.

Training 40

Training Video Customer Service Customer Service Training 40

CSM Magazine

AUGUST 4, 2023

In today’s fiercely competitive business landscape, customer engagement plays a pivotal role in establishing enduring relationships with your target audience and fueling business growth. These events could include seminars, workshops, and local meetups, where attendees have the chance to network with peers and industry experts.

Customer Engagement 52

Customer Engagement Engagement Social Media Loyalty Programs 52

BirdEye

AUGUST 20, 2024

Finally, offer VIP access to exclusive events like HVAC workshops or seminars to make them feel valued and part of a select group. Customer experience and satisfaction Delivering exceptional customer experiences is the key to building a loyal customer base and driving growth.

Strategy 59

Strategy Marketing Social Media Chatbots 59