5 Ways Retail Banks Can Leverage Customer Data Effectively
InMoment XI
SEPTEMBER 29, 2022
For retail banks, and most organizations, collecting data is only half the battle in the world of customer experience. Every day, your customers produce data across a vast amount of touchpoints, whether that’s on your banking app, in your call center, or across any of your other channels. Strategy #1: Capture Meaningful Data.
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