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5 Proven Strategies for Retaining iGaming Players 

Comm100

Comm100s omnichannel customer experience platform and extensive CRM integrations helps unify all player data across channels, giving agents instant access to player history, preferences, and past interactions in one seamless view. Having a unified support solution will go a long way in helping you personalize interactions.

Strategy 130
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Optimove 2024 Year-end Letter to Stakeholders

Optimove

Multi-Channel Orchestration Web Inbox : Introducing a new owned communication channel, Web Inbox allows brands to deliver persistent, in-platform messages directly within their websites, ensuring marketing and CRM messages feel natively embedded rather than appearing as popups, banners, or overlays.

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The Future of Customer Support: How AI and Outsourcing Work Together

rethinkCX

Reduces support ticket volume and enhances user experience. Supports multi-channel interactions, including voice, text, and social media. Operational Cost Savings: Analyzes the financial impact of outsourcing. Average Response Time: Evaluates how quickly customer queries are handled.

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Accelerating the Customer Experience post-COVID

Lumoa

The post-COVID-19 consumer is still going to be a bit financially nervous and hesitant with their spending, so the largest change in behavior is going to be the building (or re-building) of their trust. Embrace the rise of messaging apps One way might be to incorporate texting into your communication channels.

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Five Great Use Cases for a Hybrid Cloud Database

datastax

Due to their distributed architecture, applications are always available, ensuring consistent user experiences across devices and geographies. On average, financial firms with over $10 million in revenue lose 2.79% to fraud each year. Today’s customers expect a seamless experience as they hop across channels.

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Top GDPR Compliant Survey Platforms for 2025

SurveySensum

This can destroy your financial budget and be heavy on your pockets, making compliance non-negotiable. It provides defined user identity verification processes and encrypted data storage and transmission. It offers multi-layered access control which ensures that only authorized personnel gain access to sensitive information.

Survey 52
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Qualtrics vs SurveyMonkey: A Detailed Comparison for 2025

SurveySensum

The solution works best for industries like Education, Healthcare software, Technology, Retail , Financial Services, B2B, Travel, Hospitality, etc. All the minor edits can be done by the user. And it is also only available in English surveys [No multi-lingual support in this feature]. with the help of AI and ML. Best of all?