The Health of the Contact Center: Are You Ready for 2019?
A survey of 1,000 contact center professionals reveals what it takes to improve agent well-being in a customer-centric era. This report is a must-read for contact center leaders preparing to engage agents and improve customer experience in 2019.
About
- Learn More
- Participate in Customer Experience Update
- Support
- 2019 Customer Experience Update Summer Reading List
- Stay At Home Reading List
- Add a Source
- Add a Resource
- Advertise
Webinars
- Building Your BI Strategy: How to Choose a Solution That Scales and Delivers
- Prepare Now: 2025's Must-Know Trends For Product And Data Leaders
- See All
Awards
About
- Learn More
- Participate in Customer Experience Update
- Support
- 2019 Customer Experience Update Summer Reading List
- Stay At Home Reading List
- Add a Source
- Add a Resource
- Advertise
Editions
© Aggregage 2024
Let's personalize your content