Remove Gamification Remove Handbook Remove Loyalty Programs
article thumbnail

40 Best Customer Service Books We’d Recommend to Support Operators

ProProfs Chat

Create better customer loyalty programs. The Service Culture Handbook. This customer service culture handbook is a step-by-step guide for its readers to create a customer-focused culture in the company. Loyalty 3.0: How to Revolutionize Customer Employee Engagement with Big Data and Gamification.