ECXO

JUNE 3, 2024

Pattern Recognition and the Brain At the core of our quest for simplicity is our brain’s powerful pattern recognition system. Social Dynamics and Help-Seeking Interestingly, our social interactions also reflect this inclination towards ease. This includes your website, emails, social media, and customer service interactions.

Gamification 109

Gamification Innovation Resources Infographics 109

ECXO

JANUARY 30, 2024

The emotional component refers to how a customer feels about their interactions with a business. This could be achieved by personalizing their interactions, showing genuine empathy and care, and going above and beyond to exceed customer expectations. ” This is where the emotional component comes into play.

Rewards Programs 52

Rewards Programs Loyalty Brands Connections 52

Hallmark Business Connections

FEBRUARY 4, 2021

That’s where mail comes into the picture as an effective, profit-producing delivery system. Which webpages, case studies, infographics, and blog posts continuously generate interest, sales, or new customers? Spark further interaction with scratch-off mailers. Here are a few great ways to start: 1.

Marketing 58

Marketing Advertising Gamification Infographics 58

Team Support

MAY 17, 2019

The more formal definition – gamification – is essentially a tactic used by the customer support industry to incentivize agents to reach specific (yet often arbitrary) goals put in place by leadership. Below are 3 reasons why gamification is a bad strategy for B2B customer support.

Gamification 49

Gamification B2B B2C Infographics 49

Currency Alliance

APRIL 10, 2021

On a personal note, I don’t sell loyalty systems or provide consulting services. A customer’s loyalty is based on their perceived value in doing business with you, and their cumulative experience interacting with your company. Click here to expand the infographic. low cost, premium, or whatever your market positioning).

Loyalty 52

Loyalty Marketing Loyalty Programs Touchpoint 52

Currency Alliance

FEBRUARY 10, 2021

I don’t sell loyalty systems or provide consulting services. A customer’s loyalty is based on their perceived value in doing business with you, and their cumulative experience interacting with your company. The points can help cover up some inconsistencies, add gamification dynamics to the relationship, and help in keeping score.

Loyalty Programs 52

Loyalty Programs Loyalty How To Touchpoint 52