Retently

APRIL 5, 2024

Traditionally retail refers to the sale of goods and services through physical stores. It’s the primary sales channel that will determine how these businesses are categorized. Workshops, product launches, and live demonstrations can draw customers into the store and create buzz around it. The result?

Retail 78

Retail Engagement Strategy Customer Experience 78

CSM Magazine

AUGUST 4, 2023

Imagine a scenario where a coffee shop actively engages with its customers through personalized loyalty programs, social media interactions, and timely promotions. Create a Loyalty Program Creating a loyalty program is a great way to reward your most loyal customers for their continued support of your business.

Customer Engagement 52

Customer Engagement Engagement Social Media Loyalty Programs 52

SurveySensum

JULY 19, 2023

After listening to the Voice of the Customer, Apple realized that its customers might benefit from additional workshops and tutorial sessions. Their “ Today at Apple ” sessions provide hands-on workshops and tutorials on topics like photography, coding, music production, and more. Surprise and Delight!

Retail 40

Retail Examples Customer Experience Social Media 40