Gamification Magazine Multi-Channel Roadmap 
CSM Magazine
DECEMBER 10, 2015
Intelecom Group AS has announced the latest enhancements and new features of its multi-channel cloud-based contact centre solution. Intelecom has improved the wallboard’s functionality to accommodate the trend for motivating contact centre agents through gamification techniques.
SurveySensum
JULY 14, 2020
Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link]. Linkedin : [link].
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