Remove Gamification Remove Net Promoter Score Remove Rewards Programs
article thumbnail

Customer Loyalty Program: The Ultimate Guide

ProProfs Chat

That’s why in this blog post we’ll cover what’s a customer loyalty program and why it is creating a buzz, types of loyalty programs, benefits of adding one to your business, and how to create a well-designed loyalty program for your customers. What is a Customer Loyalty Program? Net Promoter Score.

article thumbnail

Best Employee Engagement Software & Tools

ProProfs Chat

With an eNPS (employee net promoter score survey), you can easily segment them into promoter employees, passive employees, and detractor employees. Key features of Fond are: Employees can easily use the employee rewards program to send points to each other. Employee Segmentation.

article thumbnail

7 Lessons To Learn From Starbucks NPS To Boost Your Customer Loyalty

SurveySensum

Through consistent customer experience, engaging programs, and establishing a sense of community, the coffee giant has created a streamlined experience for customers which they keep coming back to. Their retention strategy includes different reward programs, customized menus, personalized recommendations and offers, and many more.

NPS 52