CSM Magazine

OCTOBER 21, 2024

User-Friendly Loyalty Programs Nobody needs another loyalty card that sits gathering dust at the bottom of a wallet. A great rewards program is intuitive, easy to join, and worth the effort. Gamification can work wonders here too. People love unlocking levels, whether they’re collecting airline miles or free coffee.

Retail 52

Retail Engagement Customer Experience Tips 52

Perkville

MARCH 6, 2019

The excitement spreads to your clients and they are quick to onboard and engage in the gamification your business has provided. Adding Perkville to your business is exciting! But what if you have been using Perkville for a few years? Are you keeping the excitement going for your clients?

Gamification 40

Gamification How To Engagement Rewards Programs 40

Happy or Not

AUGUST 21, 2024

Additionally, this can also be complemented by other methods, such as: Direct surveys (via email or telephone) Incentivized and authentic online reviews Personalized reward programs and offers Gamification through point systems Frequent discounts and sales Local or niche promotions and activities Targeted advertising and engagement posts (..)

Loyalty 36

Loyalty Strategy Retail Gamification 36

SurveySensum

JULY 9, 2024

Through consistent customer experience, engaging programs, and establishing a sense of community, the coffee giant has created a streamlined experience for customers which they keep coming back to. Their retention strategy includes different reward programs, customized menus, personalized recommendations and offers, and many more.

NPS 52

NPS Loyalty Loyalty Programs Effort Score 52

ProProfs Chat

AUGUST 6, 2021

Key features of Fond are: Employees can easily use the employee rewards program to send points to each other. Reward your employees with attractive gift cards, company-branded swag, charitable donations, and so on. Boost employee engagement with gamification, rewards, points, badges, social praise, and so on.

Employee Engagement 98

Employee Engagement Software Tools Engagement 98

Bold360

JULY 13, 2017

To make it even better, certain locations unlocked specific elements of the game, and repeat visits and customer loyalty were rewarded, adding an element of addictive gamification to the dining experience. Starbucks offer a valuable rewards program, accessible by a card for your wallet or an app on your mobile phone.

Omni-Channel 56

Omni-Channel Multi-Channel Advertising Social Media 56

SurveySensum

JULY 19, 2023

Create Engaging Reward Programs Leverage the Power of Virtual Reality (VR) Surprise Them With Pop-up Shops Be Socially Responsible Surprise and Delight! Create Engaging Reward Programs Starbucks has successfully implemented gamification in its retail experience through its Starbucks Rewards program.

Retail 40

Retail Examples Customer Experience Social Media 40

Currency Alliance

JUNE 19, 2019

Gamification and personalization have come on leaps and bounds in loyalty to supplement points and rewards. The prize Turkcell won was for “Best Use of Gamification in Loyalty” – and it was certainly fun; customers could unlock surprises such as free data and minutes by visiting spots on a map.

Loyalty 49

Loyalty Loyalty Programs Gamification Airlines 49

SurveySparrow

JANUARY 14, 2020

5 Set up a loyalty reward program. Don’t you think that your most loyal customers should be rewarded? In fact, a report by BRP consulting says that 68% of customers say that they would shop at a brand which has a loyalty program. 9 Gamification. 10 Collect behavioural data.

Customer Retention 52

Customer Retention Gamification Loyalty Programs Feedback 52

NobelBiz

OCTOBER 18, 2021

In addition to training and mentoring, you may put in place a rewards program to show your appreciation for the hard work your agents put in. Today’s call center systems include gamification features that boost staff morale and motivation. This is what agents deal with on a regular basis, so you must keep them happy and engaged.

Call Center 52

Call Center Tools Strategy Contact Center 52

NobelBiz

FEBRUARY 22, 2023

In addition to training and mentoring, you may put in place a rewards program to show your appreciation for the hard work your agents put in. Today’s call center systems include gamification features that boost staff morale and motivation. This is what agents deal with on a regular basis, so you must keep them happy and engaged.

Call Center 52

Call Center Tools Strategy Contact Center 52

SurveySparrow

SEPTEMBER 16, 2022

Recognition & reward program : Coworkers can send shoutouts to team members with points attached. These points can be saved and redeemed for rewards. Recognition & rewards : With Kazoo, you can publicly give recognition and award points. Employees can redeem these points from the reward catalog.

Survey 52

Survey Employee Engagement Gamification Rewards Programs 52

Magellan Solutions

JULY 12, 2021

Rewards program. Gamification is a term that refers to the addition of major gaming features to regular activities. . The color scheme of the walls, rugs, and cubicle dividers are all important factors to consider because they can influence moods. Some companies even allow decorations around the office.

Call Center 52

Call Center Industry Contact Center Study 52