The role of emotions in CX and how you can use them to design better experiences
ECXO
JANUARY 30, 2024
Reward Programs: The anticipation of rewards can stimulate the amygdala. By offering reward programs or loyalty schemes, you can engage the amygdala and encourage customer loyalty. This could be done through blogs, webinars, infographics, or any other type of content that provides value and educates your customers.
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