Gamification, Tips and Virtual Call Center - Customer Experience Update

Trust & Energy in Your Virtual Call Center | With Steve Bederman

NobelBiz

FEBRUARY 10, 2023

The center piece of the discussion was the virtual call center and how to manage and improve the all-round metrics of this trending business model in the contact center space. Listen to the full episode here: Tony: What tips do you have for a person that wants to start a virtual call center?

Virtual Call Center

Virtual Call Center Call Center Contact Center Gamification

How to Manage a Call Center Efficiently: A Clear-Cut Model Based on Advice from Top Leaders in The SectorA

NobelBiz

AUGUST 18, 2020

You need to] find a way for people to be who they are at their core, even if the medium changes completely. – Sam Falleta on The Virtual Call Center – It’s all about attitude and it ties in with what I said about emotional intelligence earlier. Make Work Fun with Gamification Call centers aren’t fun environments, usually.

Call Center

Call Center Management Gamification How To

Customer Experience Update

Trust & Energy in Your Virtual Call Center | With Steve Bederman

How to Manage a Call Center Efficiently: A Clear-Cut Model Based on Advice from Top Leaders in The SectorA

Webinars

Stay Connected