How to Close the Loop with Customers [E-guide]
![How to Close the Loop with Customers [E-guide]](/thumbs/large/7/4/1/74136db33a19f02bfcd6f6b77cefd4a72f5c2c10.jpg)
Forrester reports that closing the loop with customers — communicating with them about their feedback — is the most important thing businesses can do to improve customer relations. And yet, 61% don't have a formal process for closing the loop.
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