InMoment XI

SEPTEMBER 25, 2024

As the capabilities of NLP continue to expand, it further revolutionizes various industries, enhances user experiences, and opens new avenues for research and innovation. They turned to InMoment for a powerful NLP platform that could analyze and decode the jargon-filled language of professional sports.

Data 195

Data Social Media Net Promoter Score Analysis 195

BirdEye

JANUARY 24, 2025

Showcase guest reviews to build trust with user-generated content. Use video storytelling to share guest experiences and emotional narratives. Resort hotels: Showcase experiences Resorts offer more than just accommodationthey offer experiences. Post behind-the-scenes content to humanize your hotel brand.

Social Media 52

Social Media Hotels Strategy Marketing 52

Michel Falcon Experience

MARCH 17, 2023

I am in hospitality and restaurants, so often people turn to me to discuss all things related to hospitality and guest experience. I don’t need to talk about the local sports team, if they’re doing well. The socializer personality type does not want an expeditious customer experience.

Hospitality 60

Hospitality Customer Experience Banking Sports 60

ImprintCX Articles

NOVEMBER 6, 2023

Exceptional organizations focus on developing and continuously innovating their culture, it doesn’t just happen on its own. Guest stories of their experience at Mercedes-Benz Stadium help us recognize, appreciate, connect, set standards, inspire, train, innovate, and so much more.

Entertainment 52

Entertainment Culture Sports Guest Experience 52