Alida

JANUARY 26, 2017

AMB Sports & Entertainment (owner of Atlanta Falcons, Atlanta United FC and Mercedes-Benz Stadium) knows that the experience in the new stadium needs to match the building’s beauty and grandeur. We want to ensure that all elements of the guest experience are as great as they can be,” shares Schohl.

Sports 90

Sports Entertainment Tips Guest Experience 90

InMoment XI

SEPTEMBER 25, 2024

.” — Keith Ho Director of Customer Focus and Medical Digital, Biogen Sports & Entertainment Brandtix delivers actionable brand performance insight for the world’s top athletes and teams by gathering data from social media and news platforms.

Data 195

Data Social Media Net Promoter Score Analysis 195

BirdEye

JANUARY 24, 2025

Showcase guest reviews to build trust with user-generated content. Use video storytelling to share guest experiences and emotional narratives. Resort hotels: Showcase experiences Resorts offer more than just accommodationthey offer experiences. Post behind-the-scenes content to humanize your hotel brand.

Social Media 52

Social Media Hotels Strategy Marketing 52

BirdEye

JUNE 21, 2023

What started as just another producer of luxury sports cars has become the most dominant supplier of electric vehicles in the world. Airbnb monitors guest feedback without taking on the burden of hundreds of guest rooms. Instead, they hold property owners accountable for improving the guest experience.

Analysis 98

Analysis Social Media Hotels Competitive Advantage 98

Michel Falcon Experience

MARCH 17, 2023

I am in hospitality and restaurants, so often people turn to me to discuss all things related to hospitality and guest experience. I don’t need to talk about the local sports team, if they’re doing well. The socializer personality type does not want an expeditious customer experience.

Hospitality 60

Hospitality Customer Experience Banking Sports 60

NetBase

FEBRUARY 27, 2019

For example, agency The Marketing Arm’s diverse capabilities – from sports and experiential marketing to talent buying – requires them to gather insights quickly to understand which way the wind is blowing for their various clients. The Westin responded by offering “well-being” experts, to “guide and inspire [the] guest experience.”

Travel 45

Travel Hotels Analytics Sports 45

Qualtrics

JULY 2, 2019

In the past, before changing to a sales career (outside of Qualtrics), I was actually an analyst for guest experience at the Hilton Headquarters, working with a Qualtrics competitor. Playing sports has always been part of my life in general, be it being part of a handball team or enjoying all that the Munich mountains have to offer.

Sports 34

Sports Guest Experience Culture Travel 34