Remove Guidelines Remove Metrics Remove User Experience
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Ground truth curation and metric interpretation best practices for evaluating generative AI question answering using FMEval

AWS Machine Learning

This post focuses on evaluating and interpreting metrics using FMEval for question answering in a generative AI application. FMEval is a comprehensive evaluation suite from Amazon SageMaker Clarify , providing standardized implementations of metrics to assess quality and responsibility. Question Answer Fact Who is Andrew R.

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Metrics for evaluating content moderation in Amazon Rekognition and other content moderation services

AWS Machine Learning

Content moderation is the process of screening and monitoring user-generated content online. To provide a safe environment for both users and brands, platforms must moderate content to ensure that it falls within preestablished guidelines of acceptable behavior that are specific to the platform and its audience. Total FP > 0.

Metrics 100
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Drive efficiencies with CI/CD best practices on Amazon Lex

AWS Machine Learning

Identify data handling requirements and configure appropriate controls – Amazon Lex follows the AWS shared responsibility model , which includes guidelines for data protection to comply with industry regulations and with your company’s own data privacy standards. Such test data can provide experience validation for your target customer base.

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Guest Post: 6 Best Business Management Tips While Investing in Customer Experience

ShepHyken

These fundamentals drive behavior inside an organization: If all staff know these guidelines well, their actions match precisely what you want your company’s culture to stand for. . The next step in building upon these customer experience principles is to bring to life the different types of customers who deal with your company.

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Knowledge Management Is the Key to Self Service Success

Kayako

Anticipate customer needs with empathy and metrics. Establish formatting guidelines for your knowledge base articles. While you’re knowledge base might include a variety of different article types, it’s important to have consistent structure and formatting guidelines to use for each type.

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Build well-architected IDP solutions with a custom lens – Part 4: Performance efficiency

AWS Machine Learning

To build an enterprise solution, developer resources, cost, time and user-experience have to be balanced to achieve the desired business outcome. To follow along with this post, you should be familiar with the previous posts in this series ( Part 1 and Part 2 ) and the guidelines in Guidance for Intelligent Document Processing on AWS.

Metrics 116
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10 Strategies for Optimizing SaaS Design: Leveraging the Psychology of Colors for Positive User Experiences

SurveySensum

Aligning color with emotion lets you create a positive and engaging user experience, and optimize SaaS design. Ensuring Accessibility Everyone deserves a smooth SaaS experience, including the estimated 300 million people globally who experience color blindness or visual impairments. Feeling lost? Want them to take action?