Thematic

MARCH 20, 2025

By using Thematic’s AI and human expertise , Atlassian uncovered key customer pain points and improved its product roadmap​ Key takeaway: Companies that act on pain points fast gain a competitive edge—73% of consumers will switch to a competitor after multiple bad experiences.

Analytics 62

Analytics Social Media Banking Analysis 62

Gainsight

NOVEMBER 10, 2021

Read on for an introductory taste of product-led success and a preview of our in-depth guide, “Product-Led Success: The Professional’s Handbook.”. Within a product-led growth strategy, you use your product as the fundamental tool to acquire new customers, retain users, and grow. Back your product roadmap with data.

Handbook 52

Handbook Roadmap ROI Strategy 52

Thematic

MARCH 26, 2025

Public product roadmaps – Transparency wins customer trust. Community engagement – Announce updates on forums and social media to re-engage users. This could be done through release notes, in-app notifications, or email updates explaining the improvement and how it enhances user experience.

Feedback 62

Feedback Social Media Analysis Survey 62

Gainsight

MAY 3, 2022

To secure more expansion revenue, product managers need to put the product at the center of the customer experience at every stage of the business–from acquisition all the way to expansion. In order to increase expansion revenue, you need to consistently improve your product by enhancing your users’ experiences.

Handbook 52

Handbook Roadmap User Experience Metrics 52

Gainsight

JUNE 17, 2022

Even more importantly, you might miss the chance to achieve what your PLG strategy was designed for—enhanced user experiences, product adoption, and overall business growth. . Moreover, product-led growth focuses all your efforts on improving your users’ experiences. User Behavior. User Sentiment and Feedback.

Measurement 52

Measurement Effort Score Net Promoter Score Handbook 52

Gainsight

NOVEMBER 16, 2021

Instead, the product-led flywheel focuses on the user experience at different stages of the user’s journey. On the inner circle of your flywheel, visualize the different segments of your users based on their stage of their product journey. Understand the customer experience. And it’s for good reason.

Tips 52

Tips Handbook Analytics User Experience 52

SmartKarrot

SEPTEMBER 11, 2023

Setting up clear triggers and actions: Finance Playbook can be your organization’s roadmap to ease decision-making. This could be physical documentation, a handbook, or a digital document that is presented to the finance teams. It can define when a particular event triggers some actions.

Guidelines 10

Guidelines Financial Handbook Roadmap 10