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12 CX Factoids: Ratings, People, and Leadership (Infographic)

Experience Matters

It’s hard to keep up with everything that Temkin Group published in 2017, so we put together a couple of infographics to highlight some of the key data insights. The initial infographic examined CX efforts and ROI. In this infographic, we examine 12 factoids on CX ratings, people, and leadership. jpg format, in .pdf

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The Four CX Core Competencies (Infographic)

Experience Matters

We’ve created this infographic to showcase the competencies: Purposeful Leadership: Operate consistently with a clear set of values. Hopefully you’ve read our FREE report, The Four CX Core Competencies. It outlines the blueprint to building a customer-centric organization.

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6 Levers For Executive Commitment to CX (Infographic)

Experience Matters

Here’s an infographic that provides an overview. You can download the graphic in several formats: Infographic in.jpg or in.pdf Poster (18″ x 24″) in .jpg jpg or in.pdf.

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Collage of 2018 Customer Experience Infographics (So Far)

Experience Matters

We’re always looking for ways to share interesting data and concepts, so we regularly publish parts of our content in infographics. In case you’ve missed any of them, here’s a collage of the infographics that we’ve already published this year.

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Temkin Group: 5 Years of CX Thought Leadership (Infographic)

Experience Matters

As part of tomorrow’s celebration of Temkin Group’s 5th year anniversary , we created an infographic highlighting some of our research over the previous five years. It was fun putting this together and reflecting on all that we’ve done. The bottom line : We’re looking forward to the next five years!

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{Infographic} Getting More Referrals

Michelli Experience

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{Infographic} Revisiting Convenience – Lessons from H2O

Michelli Experience

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