TechSee

JUNE 25, 2019

When agents are empowered, they become invested in every customer interaction. The results are reflected positively in the agent’s KPIs, further motivating them to use these innovative tools to succeed. CLV is based on the premise that retaining existing customers delivers a higher return on investment than acquiring new ones.

Technology 122

Technology Customer Service Contact Center Gamification 122

GlowTouch

MARCH 1, 2021

Autonomous vehicles (AV) for ride-hailing, public transportation, and eventually personal use are predicted to advance within the decade. They used new technology to create an innovative connected AV for a new spin on an old service by providing a safer, more convenient and luxurious experience.

Connections 52

Connections Consumers Entertainment Travel 52

NobelBiz

FEBRUARY 23, 2023

billion by 2024, thanks to increasing usage, innovative technologies, and new reseller models. Typical Functions of VoIP VoIP is a digital telephone service that transports and delivers conversations over the Internet. The UCaaS industry, which debuted less than a decade ago, is already fully operational.

Contact Center 52

Contact Center Multi-Channel Omni-Channel Conference 52

NobelBiz

JUNE 7, 2021

billion by 2024, thanks to increasing usage, innovative technologies, and new reseller models. Typical Functions of VoIP VoIP is a digital telephone service that transports and delivers conversations over the Internet. The UCaaS industry, which debuted less than a decade ago, is already fully operational.

Contact Center 52

Contact Center Multi-Channel Omni-Channel Conference 52