Innovation Poor Customer Service Seminar 
ViiBE Blog
APRIL 7, 2021
How do you teach good customer service? One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. John has remained a loyal customer of a New York City optician since 1996.
ViiBE Blog
APRIL 7, 2021
How do you teach good customer service? One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. John has remained a loyal customer of a New York City optician since 1996.
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ProProfs Chat
MAY 1, 2020
If you fail to acknowledge them when creating the best customer service training program for e mployees, you can end up facing consequences like: Losing more than 50% of customers who end up leaving because of poor customer service. Expert lectures. Activities. Presentations. Study sessions and lots more.
Helen Dewdney
SEPTEMBER 4, 2018
It was a post about poor customer service and entitled Tesco – Phillip Clarke is no Sir Terry Leahy. In March 2017 Helen attended the Retail Week conference to run a workshop Whilst there she attended a seminar where John Allan, chair of the Tesco board, made remarks about white men becoming an endangered species.
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