SAP Customer Experience

JULY 4, 2023

Virtual July 26-27, 2023 Agenda Dear Valued Customer, We are pleased to invite you to the SAP MaxAttention Innovation Workshop focusing on ‘SAP Business Technology Platform – App Development & Migrations’ taking place virtually on July 26-27, 2023. In this workshop, SAP executives and.

Innovation 55

Innovation Technology Customers Customer Experience 55

SAP Customer Experience

NOVEMBER 27, 2023

Virtual November 21, 2023 Agenda Dear Valued Customer, We are pleased to invite you to the SAP MaxAttention Innovation Workshop focusing on ‘SAP Business Technology Platform – Unleash the Power of Business Data” taking place virtually on November 21, 2023. Please find the agenda here. As SAP ERP users, you.

Innovation 57

Innovation Technology Data Customers 57

SAP Customer Experience

JULY 4, 2022

Virtual July 12-13, 2022 Agenda Dear Valued Customer, We are pleased to invite you to the SAP MaxAttention Innovation Workshop focusing on “SAP Business Technology Platform – Integrations and Extensions” taking place virtually on July 12-13, 2022. In this workshop, SAP experts will lay.

Innovation 65

Innovation Technology Customers Customer Experience 65

SAP Customer Experience

APRIL 11, 2022

Virtual May 10, 2022 Agenda Dear Valued Customer, We are pleased to invite you to the SAP MaxAttention Innovation Workshop focusing on ‘SAP Business Technology Platform – Development Models’ taking place on May 10, 2022. In our workshop, SAP MaxAttention experts from the Cloud. Please find the current agenda here.

Innovation 61

Innovation Technology Customers Customer Experience 61

SAP Customer Experience

MAY 26, 2023

Virtual June 20-21, 2023 Agenda Dear Valued Customer, We are pleased to invite you to the SAP MaxAttention Innovation Workshop focusing on ‘SAP Business Technology Platform – Unleash the Power of Business’ taking place virtually on June 20-21, 2023. SAP Business Technology Platform (SAP.

Innovation 61

Innovation Technology Data Customers 61

SAP Customer Experience

MAY 4, 2023

Virtual May 23, 2023 Agenda Dear Valued Customer, We are pleased to invite you to the SAP MaxAttention Innovation Workshop focusing on ‘SAP BTP – Journey from Neo to the Multi-Cloud’ taking place virtually on May 23, 2023. SAP Business Technology Platform (SAP BTP). Please find the current agenda here.

Innovation 61

Innovation Technology Customers Customer Experience 61

eglobalis

NOVEMBER 26, 2024

How to Make it Actionable: Host Co-Creation Workshops: Involve clients in the design and testing phases of new products. Scaling Empathy Through Technology Technology can scale empathy by personalizing interactions and anticipating client needs across global operations. As mentioned in a previous article.

B2B 298

B2B B2C Culture Net Promoter Score 298

eglobalis

SEPTEMBER 19, 2024

In today’s rapidly evolving business environment, organizations face increasing pressure to stay competitive through continual transformation and innovation. Actionable Items: Host Vision Workshops: Regular sessions can help employees understand how their roles contribute to the company’s long-term vision and customer success.

Customer Experience 233

Customer Experience Leadership Innovation Roadmap 233

ECXO

JULY 16, 2024

Boosted Creativity and Innovation: Creativity and innovative thinking are often born from a well-rested mind. In industries where innovation is the key to staying ahead, encouraging a culture of adequate sleep can lead to groundbreaking ideas and solutions. Awareness is the first step towards change.

Customer Experience 337

Customer Experience Policies Culture Innovation 337

InMoment XI

AUGUST 31, 2023

This year’s event is jam-packed with hands-on demonstrations, workshops, and interactive opportunities to help you extract tangible value from our speakers, as well as gain applicable knowledge for your experience programme. Integrated Insights : Delivering both leading innovative technology and strategic expertise to deliver ROI.

Conference 195

Conference Banking ROI Customer Voice 195

C3Centricity

AUGUST 12, 2019

One of the most frequent questions I get asked by my clients is how they can improve their innovation. . They then ask me if I can help them to improve their innovations and identify why this happened. Of course, I do help them, but I also suggest that next time it would be better if they called me before they started innovating!

Innovation 137

Innovation Healthcare Consumers Brands 137

AWS Machine Learning

NOVEMBER 19, 2024

As you continue to innovate and partner with us to advance the field of generative AI, we’ve curated a diverse range of sessions to support you at every stage of your journey. Innovation talks – Learn about the latest cloud technology from AWS technology leaders and discover how these advancements can help you push your business forward.

Innovation 96

Innovation Contact Center Training Data 96

Beyond Philosophy

DECEMBER 16, 2023

The Future of Customer Research Teams: Innovating for Success in 2024 and Beyond AI’s enthralling me these days, and it seems the world’s caught in the same spell. Historically, technologies swept through industries like a forceful wave, sometimes obliterating old norms while birthing new frontiers. How can we help?

Innovation 78

Innovation Video Consulting Customer Insights 78

AWS Machine Learning

SEPTEMBER 26, 2024

To accelerate iteration and innovation in this field, sufficient computing resources and a scalable platform are essential. With these capabilities, customers are adopting SageMaker HyperPod as their innovation platform for more resilient and performant model training, enabling them to build state-of-the-art models faster.

Case Study 121

Case Study Video Training Innovation 121

Think Customers

JUNE 24, 2024

The yin and yang of people and technology was on full display. The one question on everyone’s mind, as it was at Internet World decades ago: “How do I integrate technology to innovate without damaging my brand, customer, or employee experience?” Technology alone is not the answer. “We

Conference 59

Conference Technology Meeting Contact Center 59

Experience Investigators by 360Connext

OCTOBER 8, 2024

Exploring beyond the aisles, we touch on how technology is redefining the art world and reshaping luxury preferences. He is the 3-time Wall Street Journal and USA Today bestselling author of ten books and is widely considered one of the most entertaining and original speakers on trends, innovation and marketing in the world.

Entertainment 143

Entertainment Retail Trends Banking 143

Optimove

JULY 24, 2024

The challenges: data access, budget limitations, technology resistance The team was faced with some key challenges, including multiple siloed systems that were limiting access to data, and that online engagements were not prioritized for budget nor for new technology adoption.

Innovation 52

Innovation Social Media CRM Government 52

AWS Machine Learning

SEPTEMBER 25, 2023

Solution overview The theme of the Hackathon is to contribute to the UN sustainable goals with AI technology. The event features workshops led by industry leaders, a 24-hour coding challenge, and valuable networking opportunities with fellow students and industry professionals.

Innovation 109

Innovation Analysis Automotive Training 109

ECXO

MARCH 5, 2024

Digital transformation isn’t just about integrating digital technology into all areas of a business. The Define and Ideate stages then help businesses to clarify customer problems and generate innovative solutions. Innovation and Creativity: The iterative nature of Design Thinking encourages experimentation and ideation.

Customer Centricity 294

Customer Centricity Competitive Advantage Innovation Customer Journeys 294

ECXO

AUGUST 6, 2024

It enables companies to be proactive, innovative, and adaptive, ensuring that they meet and exceed customer expectations in an ever-changing market. Here, the focus is on preserving established ways of life, and individuals may feel constrained by societal expectations to conform rather than innovate.

Customer Experience 171

Customer Experience Culture Policies Innovation 171

Chadwick Martin Bailey

APRIL 17, 2020

If you’re wondering whether your company should be innovating during this pandemic, I ask you to consider the following: If you think your competition is continuing to innovate, then YES. And importantly, innovation can happen in a quarantined world. Kathy Ofsthun, VP Qualitative + Innovation.

Innovation 64

Innovation Roadmap Exercises Consumers 64

TechSee

JUNE 4, 2019

While these non-technological training styles center offer a number of benefits, they can consume a considerable portion of a call center’s resources in terms of time and cost. One innovator in this area is Slack , an online communication platform that sees users logging 100 million collective hours online per month. Get in the game.

Call Center 117

Call Center Training Technology Gamification 117

ECXO

SEPTEMBER 30, 2024

The waitstaff pushes for speed and innovation, while the chefs advocate for careful preparation and consistency. On the other hand, internal teams like product development may focus on innovation, feature quality, and adherence to timelines. o Loss of Competitive Edge In a competitive market, agility and innovation are key.

Sales 156

Sales Customer Experience Innovation Culture 156

Oracle

MARCH 1, 2021

Female innovators in CX technology have shaped the field since the earliest days and continue to create change and exciting new experiences, technology, and ideas. One of the most innovative voices in CX research today is Dr. Tami Kim, an assistant professor of marketing at the Darden School of Business. Let’s go!!!

Technology 81

Technology Advertising Customer Experience Professionals Entertainment 81

ECXO

MAY 29, 2024

Cross-functional teams are instrumental in spearheading ongoing enhancements and fostering innovation to ensure the delivery of exceptional customer experiences. Increased Innovation: The collaborative energy of having all necessary stakeholders in one room can spark creativity and innovation.

Innovation 156

Innovation Culture e-support Feedback 156

Calabrio

JUNE 29, 2020

I believe the work we have done as a collective Calabrio team to create a culture of collaboration, sharing, inclusion and innovation is the foundation of our 2020 Top Workplace ranking. . At the onset of the pandemic, we immediately looked for ways to use technology to empower our global employees.

e-support 264

e-support Culture Innovation Employee Engagement 264

AWS Machine Learning

NOVEMBER 22, 2023

The Emerging Tech Zone within the Expo features innovative startups that were selected into the AWS Generative AI Accelerator and the NVIDIA Inception 100 programs. Innovation Talks – Learn about the latest cloud technology from AWS technology leaders and discover how these advancements can help you push your business forward.

Innovation 132

Innovation Contact Center Training Industry 132

Lithium

JUNE 11, 2019

We are excited to announce that we will again be offering three workshops at our CX Live Pre-Conference day on October 3 rd in Austin, Texas. To sign up for these workshops, please visit the CX Live Registration Site to secure your spot. Understand the impact of social technology on your business. Managing company participation.

Social Media 40

Social Media Case Study ROI Course 40

Lithium

JUNE 11, 2019

We are excited to announce that we will again be offering three workshops at our CX Live Pre-Conference day on October 3 rd in Austin, Texas. To sign up for these workshops, please visit the CX Live Registration Site to secure your spot. Understand the impact of social technology on your business. Managing company participation.

Social Media 40

Social Media Case Study ROI Course 40

Lithium

JUNE 11, 2019

We are excited to announce that we will again be offering three workshops at our CX Live Pre-Conference day on October 3 rd in Austin, Texas. To sign up for these workshops, please visit the CX Live Registration Site to secure your spot. Understand the impact of social technology on your business. Managing company participation.

Social Media 40

Social Media Case Study ROI Course 40

AWS Machine Learning

JANUARY 13, 2023

Parsons Corporation (NYSE:PSN) is a leading disruptive technology company in critical infrastructure, national defense, space, intelligence, and security markets providing solutions across the globe to help make the world safer, healthier, and more connected. The education initiative in partnership with AWS was comprised of four phases.

Transportation 109

Transportation Leadership Training Innovation 109

Experience Investigators by 360Connext

APRIL 23, 2024

There may be varying levels of involvement, but executing on Customer Experience Management means considering the people, processes, standards, technology, and tools within our organizations that lead to the experience for customers. Cultivate a proactive environment by inviting employees to share ideas on improving customer interactions.

ROI 260

ROI CEM Net Promoter Score Customer Experience 260

CSM Magazine

MAY 16, 2024

Customer support team leaders are pivotal figures who bridge the gap between frontline support staff and the strategic goals of a company, ensuring customer satisfaction while driving efficiency and innovation. Communication Workshops Excellent communication skills are the bedrock of effective customer support.

Leadership 52

Leadership Course Training CRM 52

Calabrio

MAY 10, 2019

I’m excited to share that Calabrio is sponsoring the Gartner Customer Experience & Technologies Summit 2019 on 22-23 May in London. You’ll learn how to use technology to support voice-of-the-customer strategy and how to staff your team for success. So, how can how you can shape CX for improved outcomes at your organisation?

Technology 100

Technology Customer Journeys Customer Experience Self Service 100

AWS Machine Learning

AUGUST 29, 2024

“Embracing the challenges of AWS DeepRacer has not only sharpened my technical skills but has also opened doors to new roles, where innovation and agility are key. To help them on the next step of their journey, we are launching four new AWS DeepRacer workshops focused on generative AI at AWS re:Invent 2024.

Training 126

Training Course Innovation Management 126

AWS Machine Learning

NOVEMBER 22, 2024

The data mesh architecture aims to increase the return on investments in data teams, processes, and technology, ultimately driving business value through innovative analytics and ML projects across the enterprise. This workshop provides detailed guidance on setting up Amazon DataZone in the central governance account.

Government 91

Government Data Banking Policies 91

Lumoa

JULY 17, 2023

Embracing new technology solutions and digitizing customer experience has become a crucial part of this evolution. In order to meet these demands, you have to adopt and implement innovative technological solutions that cater to your client’s needs and preferences, ensuring a seamless and satisfying digital cx.

Customer Experience 195

Customer Experience Strategy Self Service Chatbots 195