Leadership Roadmap ROI Webinar 
InMoment XI
AUGUST 25, 2023
InMoment recently held a webinar featuring Forrester , an independent, research and advisory firm. InMoment’s Principal CX Strategist Jim Katzman and guest speaker from Forrester, Senior Analyst Colleen Fazio discuss decision-making in regards to CX program initiatives, finding the right program size, proving ROI in your CX program, and more.
Centercode
DECEMBER 22, 2020
Between all the ebooks, reports, webinars, virtual events, and articles we’ve put out in 2020, here are the pieces we think did the best job of helping testing pros succeed in four key areas: increasing efficiency, engaging testers, adapting to changes, and learning from industry leaders. Increasing Efficiency. Engaging Testers.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Playvox
AUGUST 8, 2022
These include: Not wanting to return to a physical office, instead preferring remote work Limited opportunities for advancement or low visibility for them as individuals Higher pay at another company Poor management oversight or leadership practices Lack of skills needed to excel in the role Weak company culture Stress and burnout.
ChurnZero
SEPTEMBER 20, 2019
CS Plans should consist of the right balance of touch points, type of touch points and specific high value outcomes that guide customers along their roadmap to being fully entrenched and engaged with your solution. Deliver high value outcomes that create hard ROI and real impact on your customers’ business.
ChurnZero
AUGUST 30, 2019
In this session, You Mon led the discussion around why churn is the number one enemy against scaling your SaaS business (other than your culture and leadership). Upcoming Webinar. Deliver high value outcomes that create hard ROI and real impact on your customers’ business. Aparna Vemuri (@tweeteshwari) August 29, 2019. .
ChurnZero
SEPTEMBER 6, 2019
Coming armed with stats and a roadmap to success will help make your case. With changing corporate priorities , along with leadership arrivals and departures, you should always be ready to justify CS’s role. . Upcoming Webinar. a dd efficiency to the team?) CSM, Cloud Software Company . .
ClientSuccess
OCTOBER 10, 2017
Some metrics that CSMs should pay attention to during this stage include customer engagement numbers, types of content customers are engaging with (which often highlights the features they’re interested in), as well as interest in any marketing materials that deal with the customer success process or roadmap. Evaluation Stage. Growth Stage.
Expert insights. Personalized for you.
260 
Let's personalize your content