QuestionPro Audience
AUGUST 31, 2017
For that reason, consumer-facing companies find it essential to have some type of customer loyalty program. But with so many different loyalty programs out there, how do you know which one is best for you (and your customers!)? When programs are hard to use (or even just unpleasant to use), customers won’t use it.
InMoment XI
MAY 10, 2022
As customers seem to shop solely based on the best deal, it can be difficult to build customer loyalty in retail, which leaves many brands wondering if customer loyalty is even worth the effort. However challenging it may be for retailers, developing a loyal customer base is essential to maintaining an active, healthy brand.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Kayako
FEBRUARY 14, 2018
When consumers don’t feel the need to look around as much, your business depends on customer retention and loyalty to survive. Why bother with a customer loyalty program? What do we mean when we say “loyalty?” Loyalty usually refers to a strong sense of support or allegiance. Sephora beauty insider loyalty program.
Lumoa
FEBRUARY 2, 2023
Before the digital age, customer experience in retail was a completely different world. We’ll cover its importance, provide strategies for improving it, and look at what the future holds for customer experience in retail. A positive experience builds loyalty and trust, increases sales, and improves customer satisfaction.
Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes
Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. 📅 September 18, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm BST
Customers That Stick
SEPTEMBER 18, 2014
Here’s a look at how to target Millennials effectively through loyalty programs. A recent study by Bond Brand Loyalty found that nearly 70 percent of those surveyed said they’d change where they shop because of the presence of a quality loyalty program, indicating that Millennials are highly responsive to retailer loyalty programs.
Experience Investigators by 360Connext
NOVEMBER 13, 2014
The latest Retail Customer Experience report, Retail Future Trends 2015 , highlights how both consumers and retailers are feeling about trends in retailing. Want to appeal to consumers in retail? Most shoppers (86%) said that a retailer having an online presence is “important,” “very important” or “critical.”
Expert insights. Personalized for you.
262 
Let's personalize your content