15 Best Customer Service Companies Leading the Charge in Customer Centricity
SurveySensum
SEPTEMBER 25, 2024
No wonder Amazon’s NPS stands at 73 and its score in the American Customer Satisfaction Index (ACSI) was 83 out of 100, showing a positive customer sentiment. In the 2024 ACSI smartphone ratings, Apple continues to lead with a score of 82 for customer satisfaction. Power’s 2024 North American Airline Satisfaction Study.
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