Optimove

DECEMBER 17, 2024

For online casino and sports betting operators, it isnt just a festive opportunity; its the years final shot to ramp up revenue, hit targets, and outshine the competition. For example, use targeted promotions to entice casino players into Boxing Day sports betting or tempt sports bettors with festive-themed slot games.

Gamification 52

Gamification Sports Multi-Channel Loyalty 52

ReviewTrackers

FEBRUARY 24, 2021

Concourse Sports , a multi-channel retailer, increased the amount of reviews for their stores by 2,800 percent on Google and Facebook. Brandon Judd, copywriter and social media specialist for Concourse Sports, says his team created four different email campaigns from a list of customer emails.

Brands 104

Brands Marketing Social Media Sports 104

Optimove

FEBRUARY 23, 2025

Multi-Channel Orchestration Web Inbox : Introducing a new owned communication channel, Web Inbox allows brands to deliver persistent, in-platform messages directly within their websites, ensuring marketing and CRM messages feel natively embedded rather than appearing as popups, banners, or overlays.

Multi-Channel 52

Multi-Channel Gamification Self Service CRM 52

BirdEye

MARCH 28, 2025

Multi-location businesses aiming for online visibility and enhanced online reputation have an undeniable starting point – Google Maps SEO. That is why we bring you the top expert-recommended Google Maps SEO strategies tailored for multi-location businesses. Multi-location challenge: Imagine a retailer with 80 locations.

Multi-Channel 52

Multi-Channel Social Media Tips Brands 52

Alliance by IFS

SEPTEMBER 20, 2018

Alliance Enterprise sports a brand new clean and simplistic User Interface. This new drag-and-drop, Visio®-like tool can be used to build flexible business processes to address integrations, multi-channel communication automation, service escalations and custom work processes. Tuesday, October 2, 2018. Click here to register.

Multi-Channel 91

Multi-Channel Sports Brands Connections 91

Maru Group

MAY 14, 2020

As nearly every major global sporting event has been canceled or suspended because of the coronavirus, sports fans are having to adapt and find new ways to channel their energy. One thing is clear, when live sports resume, it will bring with it an increasingly tech savvy fan base, eager for inclusion.

Sports 52

Sports Entertainment Video Multi-Channel 52

Beyond Philosophy

FEBRUARY 17, 2020

In other words, brands behave like humans in these channels. From there, however, Messina envisioned that the interaction would deepen, switching to a multi-platform aspect. He saw the future right then, predicting that social platforms would allow brands to shift from static content on social media platforms to active interaction.

Meeting 166

Meeting Social Media Call Center Multi-Channel 166

ReviewTrackers

MARCH 26, 2018

Concourse Sports , a multi-channel retailer, increased the amount of reviews for their stores by 2,800 percent on Google and Facebook. Brandon Judd, copywriter and social media specialist for Concourse Sports, says his team created four different email campaigns from a list of customer emails.

Brands 82

Brands Marketing Social Media Sports 82

Optimove

NOVEMBER 29, 2018

For example, if you’re a gaming company, you have a dedicated team for casino, sport betting, “general gaming” etc. A customer might be treated as churned because he/she quit playing casino, when in fact said customer is on the verge of becoming a VIP in the sport betting vertical of the very same company. Challenge #1: Multi-products.

Customer Centricity 63

Customer Centricity Multi-Channel Sports CRM 63

ReviewTrackers

MAY 18, 2023

Email is one of the most popular and effective channels for marketers hoping to request feedback from customers and get more online reviews. Case in point: multi-channel retailer Concourse Sports sent 16,000 review request emails in one month. You want to be rewarded, not penalized, for asking for online reviews.

Brands 123

Brands Case Study Multi-Channel Automotive 123

AWS Machine Learning

APRIL 18, 2024

They can catch up on channels and threads in one click with conversation summaries. And they can access personalized, daily digests of what’s happening in select channels with the newly launched recaps. Slack AI has access to multi-GPU based instances to host their SageMaker JumpStart models.

Multi-Channel 118

Multi-Channel Sports Strategy Training 118

AWS Machine Learning

FEBRUARY 21, 2025

We implemented an AWS multi-account strategy, standing up Amazon SageMaker Studio in a build account using a network-isolated Amazon VPC. We started our journey supporting six business channels and 26 models in production, with dozens in development. Venkata Santosh Sajjan Alla is a Senior Solutions Architect at AWS Financial Services.

Data 67

Data Company Effort Score Financial 67

Optimove

AUGUST 29, 2024

How AI is Transforming CDPs Download Now >> Why it Matters: For iGaming and sports betting operators, this post defines AI-orchestrated gamification and illustrates how it can transform player engagement strategies by delivering more dynamic and personalized experiences, directly impacting customer lifetime value and key business metrics.

Gamification 52

Gamification Multi-Channel Sports Measurement 52

BirdEye

JANUARY 24, 2025

While traditional advertising like TV or print media speaks at an audience, active social media management across channels encourage dialogue. Your social media channels should highlight offerings tailored to these groups, like family packages for leisure travelers or coworking spaces for professionals.

Social Media 52

Social Media Hotels Strategy Marketing 52

Optimove

OCTOBER 2, 2024

8 & 9 ​ 11:00 AM – From Brackets to The Big One: 2024 Big Sporting Event Insights 1:00 PM – Personalization Power: The Secret to Player Connection 2:00 PM – Bonus Clairvoyance: Harnessing Predictive Power for Bonus Optimization 3:00 PM – Next Level Unlocked: 5 Ways to Up Your Gamification Game Oct. Here’s the schedule: Oct.

Gamification 64

Gamification Meeting Engagement Sports 64

Team Support

MARCH 27, 2020

Take a multi-channel approach with your communication. When you find online a video or article that you know for sure hits a customer’s interest – be it technology, television, entrepreneurship, or sports because every customer is different – go ahead and share it with them if it makes sense.

Customer relationships 80

Customer relationships B2B Interaction Multi-Channel 80

BirdEye

MARCH 4, 2024

In fact, according to Birdeye data , 36% of multi-location marketers send personalized messages to their customers daily. API integrations allow dripping across multiple channels like email, SMS, or web ads. Select your channels Decide which communication channels you will use to deploy your drip campaign.

Marketing 111

Marketing How To Multi-Channel Tips 111

NobelBiz

NOVEMBER 6, 2023

Many CCaaS (Contact Center as a Service) providers in the market operate within multi-tenant cloud environments, which often offer limited access to the data necessary for advanced automation. It’s like the premium gas you put in a sports car – it makes everything run smoother, faster, and more efficiently.

Call Center 105

Call Center Self Service Contact Center Customer Service 105

AWS Machine Learning

AUGUST 30, 2023

Powered by Amazon Lex , the QnABot on AWS solution is an open-source, multi-channel, multi-language conversational chatbot. Generated answers can be modified to create the best experience for the intended channel. Bob Strahan is a Principal Solutions Architect in the AWS Language AI Services team.

Self Service 121

Self Service Contact Center Multi-Channel Knowledge Base 121

SuiteCX

JUNE 15, 2017

Sporting and footwear retailers are equally at risk with the arrival of the French sporting giant Decathlon. Ellipsis understand that measuring Loyalty and retention program ROI can be difficult, including how your customer strategies are performing against competitors and which channels are working.

ROI 100

ROI Measurement Marketing Loyalty Programs 100

SuiteCX

JUNE 15, 2017

Sporting and footwear retailers are equally at risk with the arrival of the French sporting giant Decathlon. Ellipsis understand that measuring Loyalty and retention program ROI can be difficult, including how your customer strategies are performing against competitors and which channels are working.

ROI 100

ROI Measurement Marketing Loyalty Programs 100

Optimove

JULY 8, 2024

The Big Picture Personalization is key to enhancing player loyalty and engagement in iGaming and sports betting. Multi-Channel Integration: AI-orchestrated gamification enables seamless integration of gamification across multiple channels.

Gamification 64

Gamification Multi-Channel Sports Social Media 64

Oracle

SEPTEMBER 27, 2019

Think multi-platform. Case in point: NBC Sports. The company already is gearing up for the 2020 Olympics and is using data to deliver personalized experiences on its owned channels. NBC Sports employed a similar strategy for the social content it produced during the 2018 Winter Olympics. Embrace storytelling.

Engagement 63

Engagement Sports Multi-Channel Return on Investment 63

Optimove

AUGUST 12, 2024

In iGaming and sports betting, this just right gamification zone helps operators gain higher player satisfaction, retention, and deeper engagement. Optimove’s AI-Orchestrated Gamification Optimove has partnered with Captain Up and Gamanza delivering a first to iGaming and Sports Betting operators: AI-orchestrated gamification.

Gamification 52

Gamification Engagement Sports Multi-Channel 52

ReviewTrackers

MARCH 8, 2018

Email is one of the most popular and effective channels for marketers hoping to request feedback from customers and get more online reviews. Case in point: multi-channel retailer Concourse Sports sent 16,000 review request emails in one month. You want to be rewarded, not penalized, for asking for online reviews.

Tips 94

Tips Case Study Multi-Channel Automotive 94

CSM Magazine

JUNE 7, 2023

The MSG+ streaming platform will give sports fans access to MSG Networks’ exclusive coverage of their favorite teams wherever they are and on their favorite devices ranging from mobile and tablet to connected TVs. MSG Networks is part of the Sphere Entertainment Co. NYSE:SPHR).

Sports 52

Sports Entertainment Multi-Channel Social Media 52

Optimove

JULY 8, 2024

The Big Picture Personalization is key to enhancing player loyalty and engagement in iGaming and sports betting. Multi-Channel Integration: AI-journey orchestration enables seamless integration of gamification across multiple channels.

Gamification 59

Gamification Multi-Channel Sports CRM 59

AWS Machine Learning

APRIL 19, 2023

Sportradar is the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on Sportradar knowhow and technology to boost their business. With v0.21.0

Sports 85

Sports Training Effort Score Multi-Channel 85

Optimove

MARCH 29, 2022

This acquisition is the latest milestone in Optimove’s journey to the top of the Multi-Channel Marketing Hub space. The Kumulos acquisition bolsters our AI engine, adding native mobile capabilities to allow brands to seamlessly orchestrate multichannel marketing journeys across web, email, and mobile channel.

Marketing 59

Marketing Multi-Channel CRM Sports 59

Alliance by IFS

SEPTEMBER 11, 2018

This new tool can be harnessed by any user to build flexible, agile business processes that address a wide variety of needs such as integrations, multi-channel communication automation and service escalations. Sleek, Web-Inspired User Interface Designed for Configurability and Usability.

Self Service 83

Self Service Multi-Channel Software Sports 83

Optimove

APRIL 15, 2024

Position-less Marketers possess a diverse skill set, enabling them to execute tasks across various marketing functions and channels. Much like versatile athletes or multi-instrumental musicians, these marketers excel in reshaping traditional marketing roles to drive business outcomes in the digital realm. I’m a basketball player.”

Marketing 59

Marketing Sports Multi-Channel CRM 59

Optimove

NOVEMBER 2, 2022

Additionally, the use of interactive promotional messages – like an offer reveal or the gamification of email content will further increase email interaction and engagement and play into the overall theme of the biggest international sporting event. #3 4 – Think “multi-channel”. 3 – Add email skin to templates .

Tips 52

Tips Multi-Channel Social Media Sports 52

Optimove

MARCH 20, 2024

Much like versatile players in sports or multi-instrumental musicians, position-less marketers possess a diverse skill set that enables them to excel across various marketing functions and channels. He revealed the position-less marketer is a new emerging archetype.

Connections 52

Connections Marketing Multi-Channel Sports 52

Optimove

JANUARY 5, 2023

Be it Sports Betting, Casino, Lottery, or Bingo – players are looking for a personalized experience that will delight and engage them. For instance, there’s a lot that Lottery brands could learn from Casino operators when it comes to segmentation, messaging, and the various marketing channels they use to communicate with players.

CRM 52

CRM Brands Multi-Channel Sports 52

Avaya

AUGUST 21, 2017

The sports fan experience—the way we consume and immerse ourselves in sports on site, at home, in a pub, pre-season, live, or in retrospect—is interwoven with digital tech. Sports fans are focused and engaged, with instant mobile access to info and entertainment. And it all competes with the in-stadium experience.

Sports 50

Sports How To Chatbots Entertainment 50

Optimove

DECEMBER 16, 2021

We leverage AI to autonomously surface valuable customer segments, orchestrate self-optimizing CRM journeys, and accurately deliver the marketing interaction of the highest impact – to the right customers, at the right time, and through the right channel. and send an average number of over 800 weekly campaigns (with some over 2,000).

CRM 52

CRM Customer Journeys Multi-Channel Sports 52

Optimove

MARCH 12, 2020

When we do turn our focus to the more mundane professional adversities this crisis brings, we find ourselves in front of a multi-layered, mostly unknown challenge. Crises – like sports – don’t just build character; they reveal it. Cross-Functional as Key. A good place to start can perhaps be the macro angle. Community First.

Marketing 64

Marketing Multi-Channel B2C Sports 64