CATEGORY:
CUSTOMER JOURNEY
WINNERS
1
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How Customer Journey Mapping Stands Out as a Starting Point for Your CX Management Initiative
Pink Guava
Dr. Amrinder Kaur
3
FINALISTS
4
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6
Demystifying Customer Journey Mapping: Highlights From CX Leader Roundtable
GetFeedback
Christine Rimer
7
An Introduction to Customer Journey Storyboarding
Experience Investigators by 360Connext
Jeannie Walters
8
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