TechSee

MARCH 10, 2021

It’s a journey that enables organizations to add vision to more digital touchpoints and allows for more advanced use cases such as visual self-service , while automating repetitive tasks over time. “Show rather than verbally describe” lays the groundwork for advanced use cases like visual self-service.

Self Service 109

Self Service Customer Service Video Engagement 109

ijgolding

DECEMBER 11, 2014

There is a ‘new kid on the block’ – one that could potentially change the face of air travel. If you have not heard of Norwegian, it will not be long before the name of the Nordic airline is as common in ‘budget’ air travel as Ryanair or Easyjet. Let me start with the online experience.

Customer Experience 275

Customer Experience Airlines Travel Self Service 275

AWS Machine Learning

DECEMBER 1, 2022

You can use this capability in one of two ways: Managed shadow testing using the SageMaker Console – You can leverage the console for a guided experience to manage the end-to-end journey of shadow testing. In his spare time, he enjoys traveling and photography. Qingwei Li is a Machine Learning Specialist at Amazon Web Services.

Comparison 88

Comparison e-support Metrics Self Service 88

Eptica

JULY 8, 2020

For example, one travel brand responded on Twitter in 2 minutes, failed to answer at all on Facebook and then took over 15 days to reply on email. This ensured that they keep quality high and use their own experience to ensure answers truly meet customers’ needs – whatever the language they use. All to the same question.

Customer Experience 111

Customer Experience Knowledge Base How To Self Service 111

C Space

MAY 22, 2020

Digital learning and talent management brands Skillsoft and SumTotal held a live global experience for learning, talent, and business leaders virtually this year, after a last-minute dash to turn their usual face-to-face event into an online experience. No way no how. Clorox products will soon be visible at United’s hubs.

Brands 52

Brands Hotels Travel Airlines 52