Retail Related Topics 
IntouchInsight
AUGUST 6, 2024
Retail trends and technologies, such as virtual queues, self-checkout, augmented reality (AR), virtual reality (VR), and retail media networks, are changing the way we shop. But how do consumers feel about these new technologies?
InMoment XI
OCTOBER 26, 2022
It is no secret that today’s retailers are faced with unique challenges. The rapidly-changing, ever-evolving retail landscape continues to present questions, roadblocks, and pain points that retailers need to address. In such a fast-paced environment, how are retail brands expected to succeed?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
InMoment XI
SEPTEMBER 29, 2022
For retail banks, and most organizations, collecting data is only half the battle in the world of customer experience. With so many ways to use customer data, we have picked 5 strategies for retail banks looking to leverage customer data. 5 Strategies for Retail Banks to Get the Most Out of Their Customer Data.
InMoment XI
MAY 2, 2024
It can be argued that reputation management for retail companies is more important than it is in any other industry. In retail, the power of the review is stronger than ever. The leaders in retail reputation management are always looking for ways to improve. While that may seem complicated, it might be easier than you think.
Advertisement
This year’s retail survey found that more than 60 percent of consumers start and end their journey by visiting a store. Retail customers value price above everything, but the importance of other factors varies for different brands. Reports of the death of in-store shopping have been greatly exaggerated.
InMoment XI
JANUARY 4, 2024
It can be argued that the customer experience is more important in retail than any other industry. The retail customer experience is also a complex one. In order to master the retail customer experience, you first need to understand the whats, the whys, and the hows. What is the Retail Customer Experience?
InMoment XI
JANUARY 20, 2024
Retail is one industry that’s experiencing major disruption. Retailers have no shortage of data, but they often struggle to make sense of disparate sets – much less identify ways to leverage that data to optimize the customer experience. Retailers can anticipate a customer’s future needs – and then work to proactively meet them.
Speaker: Jason Cottrell and Brian Walker
Now, retail success depends on integrating a blend of diverse technologies to thrive. Explore a customer-centric approach to navigating digital transformation in retail. The era of all-in-one platforms is over.
Advertisement
Today’s digitally savvy customers have high expectations of retailers for convenience, responsiveness, and ease of doing business both in-store and online.
Speaker: Jennifer Wright and Nick Barron
The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. The future of retail is closer than you think - 2025 will be here before you know it. 2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges.
Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes
Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.
Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.
Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? This exclusive webinar with Andrew Regan will dive into strategies to empower retail associates for success with new technology.
Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester
Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Save your seat today! 📆️ November 1st, 2023 at 9:30am PT, 12:30pm ET, 5:30pm BST
Expert insights. Personalized for you.
156 
Let's personalize your content