ViiBE Blog

JANUARY 22, 2021

ViiBE is the web technology of video assistance and ticketing system designed for technical support and after-sales services. As a button directly embedded in Zendesk Support, ViiBE allows support agents to escalate tickets to video calls with the clients in need of assistance. No more call redirection, no more operational pauses.

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Self Service Virtual Call Center Video Call Center 52

ViiBE Blog

AUGUST 2, 2021

Call Center , Customer experience , Remote operations , Technology. Automotive , Construction , Energy , Insurance , SMB , Transport. ViiBE Blog. What is CRM integration and why is it useful? Natalia Barszcz. August 2, 2021. Share this article. Share on facebook. Share on twitter. Share on linkedin. Share on whatsapp.

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Magellan Solutions

JULY 27, 2021

Industries that opt for a multilingual virtual call center. Transport Industry. The transport industry is also growing. Here, multilingual customer support plays a vital role in the transport industry. Outsource multilingual call center services to Magellan Solutions.

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Call Center Tourism Virtual Call Center Transportation 52