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Lighting the Path: How to Help College Students with Mental Health Issues

Comm100

Colleges should promote mental health awareness on campus by organizing workshops, seminars, and campaigns to educate students, faculty, and staff about mental health issues, their signs, and the resources that are available to them should they need it. In some cases, students have to wait weeks, and even months, for a counselling session.

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How to Improve Healthcare Customer Service: Key Strategies and Techniques

CSM Magazine

Clear communication between staff and patients can help set expectations about wait times and the procedures to follow. Utilizing comfortable seating arrangements and providing reading materials or entertainment options can also enhance the waiting room environment.

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Artificial Intelligence and the Customer Journey

Horizon CX

If you get this far, enter the dreaded wait time; “Your call is important to us. Your approximate wait time is 16 minutes.” If you speak too soon, you’ll hear; “I’m sorry, I didn’t understand that response, please try again.”. Please stay on the line and your call will be answered in the order in which it was received.

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4 Essential Tips for Customer Service in the Medical Industry

CSM Magazine

Mostly, this reduces waiting time and sometimes even reducing your own operational cost. This shows you care about the patient’s time and don’t want to waste it. There are some seminars available specifically targeted towards doctors. This can come from the bill payments down to the receiving of test results.

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Increase Productivity and Improve Employee Retention with HR Service Automation

Inbenta

They can provide 24/7 information on any company issues, from policies, seminars, documents to how to book meeting rooms or know more about after-work groups. Most employees need some sort of training when they start in a company, but HR staff have scant time to deliver personalized training processes to their new recruitments.

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NetBase Quid World Tour: Charlotte, Dallas & Austin

NetBase

So, a Consumer and Market Intelligence Breakfast Seminar seemed the best way to deliver it en masse! We ended the Dallas seminar with Mike Baglietto , joined by Kevin Issadore , Director, NetBase Quid sharing the autonomous vehicle market/Telsa brand demonstration: Data Visualization in Action. And it was pretty incredible.

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6 Verbal Aikido Tactics Everyone Who Handles Difficult Customers Should be Using

Myra Golden

The wasted time our agents spent stuck in conversations with irate customers meant other customers had to hold a long time. Longer wait times made holding customers frustrated and, in turn, more difficult to deal with. Workshop attendees have said, “ most intriguing and informative seminar I have been to in my life! ”