Brandwatch CX

AUGUST 13, 2024

Unlock essential insights with social media analytics. Discover how to drive business success through data-driven strategies and informed decision-making.

Social Media 98

Social Media Analytics Strategy Data 98

Brandwatch CX

JUNE 27, 2024

Master social media reporting with our guide: Strategies, tools, and metrics for effective analysis and actionable insights to shape your social strategy.

Social Media 52

Social Media Analysis Report Strategy 52

Brandwatch CX

OCTOBER 12, 2023

Discover the 5 must-know social media marketing trends and best practices to fuel your marketing strategy. Planning for 2024?

Social Media 111

Social Media Trends Strategy Marketing 111

Brandwatch CX

JULY 11, 2024

Explore the benefits of social media outsourcing for streamlining your business strategy. Learn how outsourcing can maximize efficiency and amplify reach.

Social Media 52

Social Media Strategy How To 52

Brandwatch CX

JULY 11, 2024

Explore the benefits of social media outsourcing for streamlining your business strategy. Learn how outsourcing can maximize efficiency and amplify reach.

Social Media 52

Social Media Strategy How To 52

Brandwatch CX

JULY 12, 2024

Maximize your social media management efforts with proven tips. Streamline your strategy, optimize processes, and unlock the full potential for success.

Social Media 52

Social Media Tips Strategy Management 52

Brandwatch CX

JULY 12, 2024

Maximize your social media management efforts with proven tips. Streamline your strategy, optimize processes, and unlock the full potential for success.

Social Media 52

Social Media Tips Strategy Management 52

InMoment XI

MAY 2, 2024

Whether you are a local shop, regional staple, or nationwide brand, reputation management is one of the most important marketing strategies you need to master to ensure brand success. These statistics are all fine and well, but how do you execute those strategies across your company?

Retail 260

Retail Customer Retention Strategy Management 260

Brandwatch CX

JUNE 6, 2024

Elevate your social media management with Brandwatch’s Maturity Model. Learn how to align your social media programs to your strategy to improve results.

Social Media 96

Social Media How To Strategy Management 96

ShepHyken

OCTOBER 12, 2022

Social customer care may not be the most popular channel to deal with customer issues for most businesses, but that doesn’t mean it’s not important. More and more customers are turning to social media to get help. For now, let’s address why companies aren’t using social channels. . More on why in just a moment.

Social Media 159

Social Media Customer Service Customer Care Customer Service Training 159

BirdEye

SEPTEMBER 12, 2023

We live in times that demand every business to have some presence on at least 2-3 social media platforms. You can no longer afford not to have a social media strategy for your business. There is heavy competition among brands on social media. Table of contents Why is social media marketing important?

Social Media 89

Social Media Guidelines Video Analytics 89

Brandwatch CX

JULY 24, 2023

Build a successful social media strategy with our 5-step guide. Learn to audit, set goals, create audience personas, and much more.

Social Media 89

Social Media Strategy 89

Brandwatch CX

NOVEMBER 8, 2023

The key to making the most of social media is listening to what your audience has to say about you, your competitors, and the market in general. Once you have the data you can undertake analysis, and finally, reach social business intelligence ; using all these insights to know your customers better and improve your marketing strategy.

Social Media 98

Social Media Tools Analysis Metrics 98

BirdEye

AUGUST 28, 2023

Having a social media profile is one thing, but successfully implementing a strong social media management strategy is a different story for a business. In this blog, you will learn actionable steps to create an irresistible social media profile for your business. Watch the Free Demo Now.

Social Media 52

Social Media Strategy Entertainment Multi-Channel 52

Brandwatch CX

JUNE 15, 2022

The key to making the most of social media is listening to what your audience has to say about you, your competitors, and the market in general. Once you have the data you can undertake analysis, and finally, reach social business intelligence ; using all these insights to know your customers better and improve your marketing strategy.

Social Media 144

Social Media Tools Analysis Metrics 144

ReviewTrackers

JULY 28, 2021

Insurance and Social Media. Social media marketing for insurance is experiencing major growth. While providers recognize that insurance social media marketing is essential to future growth, many struggle to keep up with the pace and drive real results from their efforts. But there are challenges.

Social Media 175

Social Media Insurance Marketing Tips 175

C3Centricity

SEPTEMBER 17, 2024

A customer-first strategy has emerged as a pivotal approach to business success in every industry, prioritizing customers’ needs, preferences, satisfaction and delight across all facets of an organisation. This strategy is particularly vital for CPG companies given the direct impact on consumer choices and brand loyalty.

Loyalty 156

Loyalty Strategy Social Media Analytics 156

Brandwatch CX

DECEMBER 14, 2023

Leverage these holidays to connect with your social media audience. Capitalize on creativity, knowledge and the spirit of celebration for your strategy.

Social Media 98

Social Media Connections Strategy 98

BirdEye

FEBRUARY 28, 2023

Having a social media presence is crucial for success in today’s market. Social media has become a primary way for people to discover and purchase new products, which means hiring a dedicated social media manager can seriously benefit your business. Table of contents What is a social media manager?

Social Media 89

Social Media Management Analytics Strategy 89

BirdEye

JANUARY 17, 2024

Juggling multiple social media profiles across various locations is no small feat — it’s a make-or-break task for your brand’s online presence. Social media approval workflows are like your brand’s lifejacket — they help you stay afloat even when navigating choppy waters. Watch the Free Demo Now.

Social Media 82

Social Media Multi-Channel Software Feedback 82

BirdEye

MARCH 5, 2024

This practice, done by social media monitoring tools, enables brands to keep a pulse on their online reputation and insights into consumer behavior and emerging trends. Following this, when Birdeye conducted a survey, we found an interesting fact: 81% of businesses manage social media at the corporate level.

Social Media 59

Social Media Multi-Channel Trends Tips 59

ReviewTrackers

JUNE 4, 2023

Follow these 5 action items to build an effective social media engagement strategy and capture your audience.

Social Media 65

Social Media Engagement Strategy 65

Michelli Experience

MAY 2, 2018

The post Social Media Influencer Strategy {Infographic} appeared first on Joseph Michelli. A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies. Follow on Twitter: @josephmichelli.

Social Media 100

Social Media Infographics Strategy Consulting 100

Magellan Solutions

AUGUST 10, 2023

When it comes to building a strong social media presence, it’s essential to have a solid digital marketing strategy. This is especially true if you’re not only after social networking but also for brand awareness. Chatbots offer a seamless and personalized customer experience, strengthening brand loyalty.

Social Media 98

Social Media Tools Chatbots Advertising 98

Brandwatch CX

DECEMBER 14, 2023

Leverage these holidays to connect with your social media audience. Capitalize on creativity, knowledge and the spirit of celebration for your strategy.

Social Media 95

Social Media Connections Strategy 95

GetFeedback

MARCH 4, 2019

Customer experience techniques and strategies have evolved over time, making it possible for everyone to improve their customers’ overall experience. An omnichannel customer experience program connects all the channels that a customer may use to receive customers service: email, chat, phone call, social media, text etc.

Social Media 186

Social Media Omni-Channel Advertising Customer Retention 186

Brandwatch CX

SEPTEMBER 5, 2024

In this guide, we provide helpful tips on how to conduct competitor analysis to improve your social media strategy. Follow these three steps for success.

Social Media 52

Social Media Analysis Tips Strategy 52

Brandwatch CX

SEPTEMBER 5, 2024

In this guide, we provide helpful tips on how to conduct competitor analysis to improve your social media strategy. Follow these three steps for success.

Social Media 52

Social Media Analysis Tips Strategy 52

BirdEye

MARCH 10, 2023

Social media is a crucial component of any company’s marketing strategy. With billions of people using social media platforms every day, it’s no wonder businesses are eager to establish a strong online presence. However, simply having a presence on social media just isn’t enough.

Social Media 75

Social Media Metrics Return on Investment Ecommerce 75

Michelli Experience

MAY 1, 2018

Thanks to social media, many brands have softened their traditional media buys and have focused instead on influencing purchasers through a variety of strategies. The rise of social media influencers is well-chronicled. Favoring Social Media Influencers. Caveats of Social Media Influencers.

Social Media 185

Social Media Customer Experience Advertising Multi-Channel 185

Brandwatch CX

MARCH 7, 2023

We come across all sorts of interesting stats about social media sites and users, so we’ve collated the best of them in this bumper facts list. And it comes as a great fact sheet to give context to your social media marketing efforts. billion active social media users On average, people have 5.54

Social Media 98

Social Media Video Advertising Marketing 98

BirdEye

NOVEMBER 21, 2022

When it comes to social media, analytics is everything. Without understanding the numbers behind your social media efforts, you’ll have no way to determine whether or not your campaigns are successful. Thankfully, social media analytics is becoming easier and more accessible.

Social Media 81

Social Media Analytics Multi-Channel Metrics 81

Brandwatch CX

NOVEMBER 8, 2023

Find out why you need social media benchmarking and how you can use it to improve your social media strategy.

Social Media 64

Social Media Strategy 64

ReviewTrackers

MAY 11, 2020

Social media gives customers the opportunity to voice their opinion about your business in an open space. That’s why businesses should manage their reputation on social media. Here is a guide to help you understand social media reputation management and why you need to incorporate it into your marketing strategy.

Social Media 171

Social Media Management How To Consumers 171

BirdEye

OCTOBER 30, 2023

Local social media marketing is a game-changer for small business owners. A lot goes into building a strong and sustainable strategy to make your local business stand out. A lot goes into building a strong and sustainable strategy to make your local business stand out. Do you know why? Here are 12 ways: 1.

Social Media 59

Social Media Marketing Advertising Video 59

Comm100

MAY 7, 2024

Read on to explore these top strategies to transform your operations and learn how to streamline customer service within your team. Enhancing customer experience : Streamlined customer support provides consistent, high-quality support across all touchpoints, whether through chat, email, or social media.

Customer Service 188

Customer Service Strategy Self Service How To 188