Comm100
FEBRUARY 17, 2025
I could start this article with a history of how technology has impacted sports betting. Its weaving itself into industries like sports betting and customer service rapidly, changing them as we know it. It offers a good example of how the sports betting landscape has changed with AI. All useful, sure.
Michelli Experience
OCTOBER 17, 2017
Technology First? The interviewer inquired, “Isn’t a lot of leadership success today simply a matter of choosing the right technology before your competitors do?” They survey for trends, and they find tools – many of which come from technology – to position their people, products, and processes for success.”.
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Experience Matters
DECEMBER 22, 2014
His goal: “Treat our fans, employees, and players better than any team in sports.” I asked Hall about the connection between baseball operations and the rest of the organization, which is an area that I’ve seen clearly split-up within other professional sports teams. Creativity in technology.
InMoment XI
SEPTEMBER 13, 2022
According to Saxey, the term “modern athlete” encompasses every athlete at any age, stage, and sport. These athletes are bringing their “A” game to their sport (whether that’s on the field, in their home, or at the gym). So what is the modern athlete?
Customer Bliss
MAY 23, 2018
Fanatics is the world’s largest provider of officially licensed sports gear. In this episode, Carolyne speaks about the importance of employee experience at Fanatics and how that translates to a better customer experience for dedicated sports fans. What can be done to improve the “click to porch” experience (from order to delivery).
Calabrio
DECEMBER 10, 2020
Since then, we’ve experienced entire paradigm shifts in technologies, which in turn have fueled a complete and ongoing transformation of the contact center. Supervisors today have an opportunity to create highly collaborative teams that share information and work together, much like a sports team.
BlueOcean
APRIL 16, 2024
Blue Ocean’s winning entry highlighted the extraordinary partnership with their client, a national sports association that leads the US in governing and promoting one of the nation’s most well-loved sports. The company received a Bronze Stevie in 2017, a Silver Stevie in 2019, and another Silver Stevie in 2020.
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