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25 important social media questions, answered

BirdEye

Social media is a daily part of our lives, but many companies still have questions about it. These are just a few of the social media questions that businesses are asking. In this blog post, we’ll answer 25 of the most important social media questions. Social media questions: The how?

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99 Amazing Social Media Statistics and Facts

Brandwatch CX

We come across all sorts of interesting stats about social media sites and users, so we’ve collated the best of them in this bumper facts list. And it comes as a great fact sheet to give context to your social media marketing efforts. billion active social media users On average, people have 5.54

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121 Amazing Social Media Statistics and Facts

Brandwatch CX

We come across all sorts of interesting stats about social media sites and users, so we’ve collated the best of them in this bumper facts list. And it comes as a great fact sheet to give context to your social media marketing efforts. Social media statistics. billion active social media users.

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7 Social Media Customer Support Secrets That Never Fail

Provide Support

Social Media Customer Support Secrets. It is no longer a secret that social media channels are used for assisting customers on a daily basis. In fact, 90% of consumers surveyed by Social Sprout have used social media in some way to communicate with a brand. © 2003 - 2017 Provide Support LLC.

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Social Media Monitoring vs Social Listening – Yes, There’s a Difference!

NetBase

Social media monitoring is not the same as social media listening, and you may be confusing the two! or maybe you’re a Bird Box fan and possess the wildly unlikely ability to navigate social blindfolded. Social Listening: The Lights Are On And You Better Be Home! Social Media Monitoring Mavericks.

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Social Media Customer Service Stats and Trends You Need to Know (Infographic)

Provide Support

With over 2 billion Facebook users, +700 million Instagram users, and +300 million Twitter users, it’s no longer enough for brands to be merely present on social media. Today’s customers want their voices heard and problems resolved quickly and effortlessly whenever they reach out to brands on social media. Read more.

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How to Turn a Social Media Complaint into a Success Story (Infographic)

Provide Support

Customer service has shifted more and more online over the past couple of decades, and increasingly that means customers are reaching out via social media when they have an issue that they’d like you to resolve. It just takes a bit of insight and a little social media flair – all skills you can pick up online.(.).