How to Manage and Monitor Online Reviews: 7 Steps (2024)
SurveySparrow
APRIL 30, 2024
Online reviews are like a digital mirror for your business – they reflect perceptions of your brand through the eyes of your customers. Like the magic mirror in ‘Snow White’, they also have immense power, because they are the factor that will help a customer decide whether to choose you or your competitor. That’s why monitoring online reviews is crucial for any business.
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