2011 Brands e-support 
eglobalis
AUGUST 13, 2024
Both brands have set benchmarks in innovation, design, and customer experience (CX), often drawing comparisons. Despite their rivalry, there is an underlying synergy in their approaches, where each brand’s strengths and weaknesses drive the other to improve. Designed on DALL-E or MidJourney; all rights reserved to ECXOorg.
C3Centricity
DECEMBER 31, 2018
A New Year tradition we started here at C3Centricity back in 2011, is to share our most popular brand building strategies and posts of the year. If you believe that you could be getting better support on your customer understanding and insight development, then these ten ideas will take you a long way to doing this in 2019.
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ProProfs Chat
JULY 30, 2021
Be it a small or a big business, good brand perception is the common business goal. The ultimate verdict on any brand is given by its customers. Brand perception is a crucial indicator of how well your customers are able to connect with your brand: What are their feelings and emotions when they think of you?
Oracle
MARCH 7, 2019
I often remind people the acronym “CX” was little-known until Bruce Temkin and Jeanne Bliss co-founded the Customer Experience Professionals Association in 2011. These disrupters are leveraging new technology to specifically design customer journeys, support processes, and deliver relevant propositions to customers.
C Space
MAY 7, 2020
The Brand Move Roundup – May 7, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Keep checking back here for the latest updates on how brands are dealing with coronavirus. Employees can complete the survey from anywhere, on any device.
CSM Magazine
MARCH 7, 2024
Encoded , a leading Payment Service Provider and pioneer of innovative secure payment solutions for contact centres and e-commerce, has announced that business process outsourcing (BPO) specialist Sigma Connected is using Agent Assisted Payments solution. Encoded fitted our requirements perfectly. For more information, visit Encoded.
Team Support
MAY 23, 2024
In the digital age, where instant gratification is the norm, immediate responses to customer inquiries can make or break a brand's reputation. Before their partnership with TeamSupport began in 2011 , Jackrabbit relied solely on emails to handle customer support. This rings especially true for software companies.
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