Kerry Bodine
NOVEMBER 26, 2018
This discount expires at midnight tonight Pacific time, and won’t be repeated prior to any of our 2019 workshops. The post Cyber Monday Sale on 2019 Bootcamps appeared first on Kerry Bodine. Want to save even more?! Bring a colleague to save an additional $100 on each registration.
Kerry Bodine
NOVEMBER 26, 2018
This discount expires at midnight tonight Pacific time, and won’t be repeated prior to any of our 2019 workshops. The post Cyber Monday Sale on 2019 Bootcamps appeared first on Kerry Bodine. Want to save even more?! Bring a colleague to save an additional $100 on each registration.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ShepHyken
OCTOBER 5, 2022
Lately, I’ve been thinking about how sales and customer service combine to create an experience – hopefully a positive one. This is where sales and customer service collide. This is where sales and customer service collide. And by the way, you will enjoy this story even if you’re not in sales. . Here’s the short version.
Comm100
FEBRUARY 26, 2019
We’re excited to announce that Comm100 was presented with a Bronze Stevie® Award in the “Contact Center Solution – New Version” category in the 13th annual Stevie Awards for Sales & Customer Service on Feb. The post Comm100 Wins Bronze Stevie® Award in 2019 Stevie Awards for Sales & Customer Service appeared first on Comm100.
Advertiser: ZoomInfo
Fact: Only 8% of sales and marketing professionals say their data is between 91% - 100% accurate. In 2019, DiscoverOrg commissioned Forrester Consulting to evaluate sales and marketing intelligence practices in the B2B space. More organizations are investing in B2B sales and marketing intelligence solutions.
CloudCherry
FEBRUARY 19, 2019
decision makers the data to grow product, sales, do upselling, improve optimization and production, and execute on revenue forecasting to the executives of a company. The post 2019 Marketing Predictive Customer Experience appeared first on CloudCherry. Do we have clean enough data to make good and accurate decisions?
CX Accelerator
DECEMBER 31, 2018
Below are practical recommendations from several of the best minds in Customer Service (myself excluded) to help you develop your best culture in 2019! May 2019 be the year of authentic culture for all of us! From Jeff Toister: Books To Read: Ken Blanchard's Whale Done. Old school, cheesy, but totally on-point.
Advertiser: ZoomInfo
In this report, ZoomInfo substantiates the assertion that technographic data is a vital resource for sales teams. The reason for this is simple—sales teams value technographic data because it makes essential selling activities easier and more efficient. In fact, the majority of respondents agree—with 72.3%
Speaker: Jeremy Watkin, Director of Customer Experience at FCR
If you're a contact center leader you've undoubtedly been inundated with sales people trying to get you to hop on the chatbot bandwagon. January 15th, 2019, 11:00AM PST, 2:00PM EST, 6:00PM GMT But is this the best place to burn our operational calories? How these emerging technologies can improve engagement, reduce churn.
Speaker: Peter Armaly - Senior Director and Advisor of Customer Success at Oracle
So why is there still ongoing debate and angst about customer success not being treated as an equal partner to its sales peers? The only way this angst will end is if customer success accepts full responsibility for post-sales revenue management of customers. June 20th, 2019 12:30PM PST, 3:30PM EST, 8:30PM GMT
Speaker: Vicki Brackett, Author and COO of Sinousia
These strategies have been vetted by thousands of employees and have a track record of making immediate impact to customer service satisfaction scores, sales conversion, absenteeism and employee retention. July 18th, 2019 11:00am PDT, 2:00PM EDT, 7:00PM GMT.
Expert insights. Personalized for you.
120 
Let's personalize your content