Lumoa

APRIL 28, 2024

Medallia is known for its robust analytics and reporting capabilities, providing in-depth insights into customer feedback and trends. Medallia expanded its capabilities with its acquisition of Mindful , the global leader in contact center callback technology in 2022.

Self Service 208

Self Service Customer Journeys Feedback Analysis 208

Totango

MAY 17, 2022

Wondering what is the best CRM for B2B sales? Well we’re here to help with our guide to the best CRMs for both small businesses and enterprises in 2022. Use this guide to help you find the best B2B CRM for your business. What is a B2B CRM? Today’s leading CRMs tend to be cloud-based. Salesforce CRM.

B2B 80

B2B Sales CRM Software 80

SurveySensum

JULY 27, 2022

Therefore, in this article, we will discuss points like what is a CES score, how to measure it, what are the top 10 CES tools in 2022, etc. Top 10 CES tools in 2022. SurveySensum is the most efficient CES tool in 2022 compared to its counterparts in terms of pricing, usability, analytics, and results. in detail. .

Effort Score 52

Effort Score Tools Multi-Channel Comparison 52

SurveySensum

DECEMBER 1, 2021

15 Best NPS Tools to look for in 2022. 15 Best NPS tools of 2022. You will need dedicated NPS software with innovative survey distribution channels, specific analytic and reporting features to conduct successful NPS surveys. 15 Best NPS Tools of 2022. AskNicely can integrate your CRM to trigger any feedback requests.

NPS 52

NPS Tools Net Promoter Score e-support 52

SurveySparrow

NOVEMBER 20, 2022

Data, reporting, and analytics. Freshdesk Vs Zendesk: 7 Points of Comparison. The first point of comparison is, of course, the pricing. Integrations to look for include email marketing, web analytics, social media management, and other third-party integrations. Data, reporting, and analytics. Apps and integrations.

Self Service 52

Self Service Comparison Analytics Gamification 52

Magellan Solutions

MARCH 3, 2021

By 2022, the sector projection is at $250 billion. This is in comparison with hiring in-house talents. Sectors where CRM is a core service include: BFSI. For CRM, there is a clear spike in the use of Artificial Intelligence (AI), chatbots and deep learning. Data Analytics. Thus improving core processes. Healthcare.

Telecommunications 52

Telecommunications Call Center Healthcare Government 52

SurveySparrow

MAY 23, 2022

Things we’ll cover in this blog: Jotform vs Google Forms Features Comparison. Jotform vs Google Forms — 8 Points Of Comparison. Using google sheets and data studio, powerful analytics can be done. Now, Jotform vs Google Forms is a difficult question, but we have the answer through a detailed comparison between the two.

Comparison 52

Comparison Analytics Survey Software 52