TechSee

APRIL 21, 2023

Medium-duty trucks are projected to make up over 93% of the global electric truck fleet by 2026, with over 302,000 units in use worldwide. Although today it’s a small market compared to passenger EVs, the electric truck market is projected to register a CAGR of 9.16%.

Financial 109

Financial Transportation Software Government 109

NobelBiz

AUGUST 27, 2024

billion by 2026, at a CAGR of 21.5%. AI-driven call routing analyzes calls and directs them to the best-suited agent, leading to a 20% reduction in handling time and a 15% boost in customer satisfaction. billion in 2021 to $18.4

Contact Center 52

Contact Center Call Center System First Call Resolution 52

CustomerSuccessBox

MARCH 2, 2022

The global customer success software market share will rise in 2022. million in USD (2026). from 2021 – 2026. The accelerating growth in the customer success industry is due to: Digitization, Increased volume of data, and Advanced analytics solutions. It will grow from 978.22 million in USD (2020) to 3,538.03

Software 52

Software Customer Success Marketing Transportation 52

AWS Machine Learning

MAY 9, 2024

As maintained by Gartner , more than 80% of enterprises will have AI deployed by 2026. At Amazon, we believe innovation (rethink and reinvent) drives improved customer experiences and efficient processes, leading to increased productivity. In the following sections, we discuss each numbered component in detail.

Government 119

Government Policies Guidelines Leadership 119

NobelBiz

AUGUST 20, 2024

With the growing importance of self-service support as a mean of engaging with customers, firms are seeking ways of developing advanced customer support to create customer satisfaction. billion by 2026, at a CAGR of 21.5%. But what is Conversational AI, and how it can be implemented? billion in 2021 to $18.4

Contact Center 52

Contact Center Chatbots Call Center Self Service 52

NobelBiz

APRIL 11, 2023

As customer service demands continue to grow, contact centers are constantly on the lookout for innovative solutions to enhance their operations. ChatGPT, the advanced AI language model developed by OpenAI, has emerged as a promising tool for contact centers to improve customer interactions and streamline processes.

Contact Center 52

Contact Center Chatbots Omni-Channel Contact Center Software 52

Optimove

JANUARY 16, 2024

Artificial intelligence takes over from there, dynamically selecting each customer’s most appropriate marketing action based on eligibility and available ideas. Gartner also noted that Customer-Led Marketing is becoming the predominant method. Encompassed in OptiGenie is AI Copy Assistant : a game-changer for marketers.

Net Promoter Score 52

Net Promoter Score CRM Analytics Telecommunications 52