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Beyond the Basics: Why the Traditional Customer Experience Education Model is Outdated

eglobalis

Why Business Cases Alone Can’t Foster Innovation Business case studies are often used in CX education to teach professionals how companies solved specific challenges. My Take: ECXO’s approach is innovative and practical, led by people who actively help B2B and B2C companies.

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Hypergrowth Customer Service Software Provider Announces New Hires to Fuel UK Growth and US Expansion

CSM Magazine

CloudInteract has set an ambitious growth target of achieving £5m in revenue by March 2026, having already exceeded mid-year revenue growth in the first half of 2024. CloudInteract works with businesses to help unlock data insights and enable smarter communication.

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How the Internet of Medical Things is Revolutionizing Healthcare

Helpware

Over the past 30 years, we have engineered the greatest, most rapid technological advancements to date—and the world’s brightest innovators assert that this is only the start. Within the next five years, that number is expected to more than double to $650 billion by 2026. The advent of the internet has made this truer than ever.

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Consumer Intelligence for Plant-Based Market Innovation

NetBase

And savvy brands up to date on their consumer intelligence stand to reap rewards for their plant-based market innovations. Plant-based innovation by investments and patents. The global meat substitute market stood at over $11B in 2019 and is projected to top $30B by 2026. Plant-Based Innovation by Investments & Patents .

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Tout Ce Que Vous Devez Savoir Sur Le Règlement Européen Sur L'intelligence Artificielle

Inbenta

After a few years, this past June, the European Parliament approved the AI bill, kicking off negotiations with EU Member States and the Commission to enact the legislation by 2026. Its primary goal is to ensure responsible AI usage that protects citizens’ fundamental rights and fosters innovation.

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Tout ce qu'il faut savoir sur le règlement de l'UE sur l'intelligence artificielle

Inbenta

After a few years, this past June, the European Parliament approved the AI bill, kicking off negotiations with EU Member States and the Commission to enact the legislation by 2026. Its primary goal is to ensure responsible AI usage that protects citizens’ fundamental rights and fosters innovation.

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Pharma-biotech dealmaking incentives shift amid a continued drought in financing

Clarivate

By buying in innovation pharma can acquire (at least partially) derisked revenue and increase chances of R&D success, as well as a refreshed portfolio. The continued quest for innovation will be a huge spur to dealmaking in the next five years, but the question remains: What does a good deal — for all parties — look like?