Think Customers

JANUARY 17, 2025

Theres huge untapped potential for brands to leverage the same analytical rigor in-store as they do in digital interactions, Tapestrys To agreed. Social commerce is expected to nearly double between now and 2028, to $137 billion in retail sales, according to data presented by Emarketer. In 2025, 37% of U.S.

Report 52

Report Data Retail Social Media 52

NobelBiz

MAY 9, 2023

from 2021 to 2028 to reach USD 12.2 billion by 2028. billion in 2020 and is expected to grow at a compound annual growth rate (CAGR) of 37% from 2021 to 2028. Use Advanced Analytics Tools Leverage advanced analytics tools to gain deeper insights into your call center’s performance and make data-driven decisions.

Call Center 98

Call Center Software Contact Center Software Contact Center 98

delighted

OCTOBER 3, 2024

According to Acxiom, 83% of companies say that using customer data and predictive analytics to improve the customer experience will be a key way to earn customer advantage over the next 5 years. And by 2028, the global secondhand market is expected to reach $350 billion. in-store and online sales).

Ecommerce 93

Ecommerce Retail Trends Social Media 93

NobelBiz

JULY 30, 2024

Upgrading to a system with richer features can automate many operations, improve customer satisfaction, and also bring visibility through enhanced analytics and reporting tools. Added to this are the best analytical tools that will help users optimize their operations and customer services.

System 98

System Contact Center CRM Communication 98

Clarivate

NOVEMBER 16, 2023

Emmanuel Thiveaud, Senior Vice President for Research & Analytics, Academia & Government at Clarivate said: “We’re very excited about the guidance and insights this panel will deliver.

Government 69

Government Exercises Meeting Culture 69

Clarivate

OCTOBER 25, 2023

The dearth of cancer drugs (only blood cancer drug Imbruvica made this first list) stems from CMS only pursuing negotiations for Part D drugs in 2026 and 2027, then expanding to Part B drugs in 2028. Part D cannot cover drugs covered under Part A or Part B , forcing them to be addressed separately.

Healthcare 52

Healthcare Insurance Groups Industry 52

Clarivate

MAY 31, 2023

According to figures from the Healthcare Research & Data Analytics team at Clarivate, the top three best-selling products for Pfizer, AbbVie, Merck/MSD and Bristol Myers Squibb contributed more than half their revenue in 2022, ranging from 53.3% of AbbVie’s $51.8 billion in revenue to a whopping 67.2% for Bristol Myers Squibb’s $44.7

Healthcare 52

Healthcare Innovation Analytics Resources 52

NobelBiz

OCTOBER 8, 2024

billion in 2020 and is projected to grow at a CAGR of 37% from 2021 to 2028, indicating a strong demand for automated dialing solutions in sales environments. Our Call Center Analytics gives you the power to dial smarter, not harder, by showing exactly when your audience is most receptive.”

Sales 52

Sales Strategy Multi-Channel Call Center 52

BirdEye

JANUARY 16, 2024

The market for AI in sales forecasting is projected to grow significantly between 2023 and 2028. billion by 2028, growing at a CAGR of 22.6% Enhances sales forecasting accuracy: You improve resource allocation and strategic planning with real-time data and analytics. during the forecast period.

CRM 59

CRM Management Social Media Customer relationships 59

Inbenta

OCTOBER 11, 2021

Build a concrete vision of who will be interacting with your AI system, using data analytics to understand each audience persona. between now and 2028. As with all customer experience solutions , your conversational user interface needs to be customer-centric. In fact, the chatbot market is predicted to grow at a rate of 24.9%

Chatbots 69

Chatbots Self Service How To Interaction 69

SurveySparrow

MAY 7, 2024

Revenue is expected to show an annual growth rate of 4.89%, resulting in a market volume of US$6.45bn by 2028. Real-Time Performance Analytics: Make data-driven decisions and optimize workflows with access to up-to-date performance management information. Cons: Might be complex for smaller businesses, potentially high cost.

Software 52

Software Management Employee Engagement Policies 52

Ecrion

MARCH 11, 2019

Not to be outdone, Gen Xers – the generation wedged between Boomers and millennials, will outnumber Boomers by 2028. This, coupled with AI and big data analytics allows for more finely delineated insurable items and events, which gives you the ability to provide more competitive pricing.

Insurance 40

Insurance Trends Customer Experience Policies 40

NetBase

OCTOBER 28, 2019

By 2028, we will understand much more about our genetics. Social analytics helps manufactures stay on the cutting edge of these and other sustainable trends. “In the next 10 years, the emerging field of ‘personalised nutrition’ will use genetic tests to fill in those gaps to offer healthy eating guidance tailored to the individual.”.

Trends 40

Trends Fashion Consumers Hospitality 40

NetBase

OCTOBER 28, 2019

By 2028, we will understand much more about our genetics. Social analytics helps manufactures stay on the cutting edge of these and other sustainable trends. “In the next 10 years, the emerging field of ‘personalised nutrition’ will use genetic tests to fill in those gaps to offer healthy eating guidance tailored to the individual.”.

Trends 40

Trends Fashion Consumers Hospitality 40

SmartKarrot

SEPTEMBER 20, 2022

billion in 2028 at a CAGR (Compound Annual Growth Rate) of 27.5% during the forecast period of 2021-2028. from 2022 to 2028. This includes data analytics, accounting management , and CRM tools. Enterprise Software in the Saas Market in the Americas. The Software as a service market is expected to grow from USD 130.69

Software 10

Software CRM Healthcare Telecommunications 10

Inbenta

DECEMBER 28, 2024

Deploying a combination of rule engines, analytics, and AI can predict customer needs with higher confidence. In its 2024 Hype Cycle for Digital Commerce , Gartner estimates that by 2028, there will be 15 billion connected machines with the potential to act as customers, outnumbering humans on the planet. Start small.

e-support 52

e-support Fashion Analytics Trends 52

CSM Magazine

DECEMBER 9, 2024

Increase in Software Integration : By 2028, about 33% of enterprise software applications are expected to encompass Agentic AI capabilities, per insights from Gartner. Its being adopted to manage environmental issues, education, and even policy-making through predictive analytics and goal-oriented strategies.

Healthcare 52

Healthcare Financial System Innovation 52

Clarivate

AUGUST 20, 2024

In 2026, CMS will select up to 15 additional Part B or Part D drugs for negotiations that take effect in 2028, and up to 20 additional drugs every year thereafter (Part B covers physician-administered drugs, including infusions of complex biologics).

Industry 52

Industry Government Report Analytics 52