eglobalis

OCTOBER 30, 2024

According to Gartner, by 2028 enterprises will improve productivity by replacing 60% of SaaS workplace applications that lack AI-driven capabilities. AI applications in the workplace range from advanced data analytics and predictive maintenance to sophisticated communication tools and personalized employee support systems.

Employee Experience 474

Employee Experience Customer Experience Employee Engagement Telecommunications 474

Thematic

FEBRUARY 3, 2025

By 2028, that number is projected to soar to over 394 zettabytes. Through text analytics –transforming textual data into crystal-clear insights for smarter decisions. Through text analytics –transforming textual data into crystal-clear insights for smarter decisions. Why does this matter?

Analytics 62

Analytics e-support Social Media Net Promoter Score 62

Thematic

JANUARY 16, 2025

That’s where text analytics comes in. Let’s explore how text analytics works, why it’s a game-changer, and how you can use it to turn feedback into better decisions. Let’s dive in and discover the transformative power of text analytics for your business! What Is Text Analytics?

Analytics 62

Analytics Data Net Promoter Score Analysis 62

Thematic

JANUARY 29, 2025

And that’s where text analytics comes in. By 2028, this figure will skyrocket to 394 zettabytes. As a result, they improved customer satisfaction and, at the same time, boosted their reputation for innovation. R eal-time text analytics makes that possible. Did you know 61% of customers expect personalized service

Analysis 62

Analysis Analytics Feedback Net Promoter Score 62

NobelBiz

DECEMBER 10, 2024

According to recent industry insights, traditional debt recovery methods yield a success rate of less than 20%, highlighting the urgent need for innovation. billion by 2028, with a compound annual growth rate (CAGR) of 39.4%, indicating a significant trend towards AI adoption across industries, including debt collection.

Omni-Channel 52

Omni-Channel Multi-Channel Contact Center CRM 52

Think Customers

JANUARY 17, 2025

Technology is not the solution, said Martin Urrutia, head of global retail experience and innovation at The LEGO Group. Theres huge untapped potential for brands to leverage the same analytical rigor in-store as they do in digital interactions, Tapestrys To agreed. In 2025, 37% of U.S.

Report 52

Report Data Retail Social Media 52

delighted

OCTOBER 3, 2024

According to Acxiom, 83% of companies say that using customer data and predictive analytics to improve the customer experience will be a key way to earn customer advantage over the next 5 years. And by 2028, the global secondhand market is expected to reach $350 billion. in-store and online sales).

Ecommerce 93

Ecommerce Retail Trends Social Media 93